• Resolved gianfranco718

    (@gianfranco718)


    Hi,
    when Cookiebot is activated, if user does not accept marketing cookies, the drop-down (hamburger) menu does not work!
    When the user does accept marketing cookies, it works.
    what could be the problem?

    the website has to respect GDPR, so no manual setting is possible.

    I’m using elementor free

    Please let me know if there is a solution or if we have to unistall cookiebot.

    Thanks in advance!
    Kind regards

Viewing 1 replies (of 1 total)
  • Plugin Support hmvcybot

    (@hmvcybot)

    Hi Gianfranco,

    There could be multiple solutions for this, depending on the exact script and your websites’ setup. We would love to investigate this for you and you are very welcome to reach out to our tech support:

    Submit a support request

    Best regards,

    Hannah

    Cookiebot support

Viewing 1 replies (of 1 total)

The topic ‘Cookiebot breaks drop-down menu (hamburger) elementor’ is closed to new replies.