Cookie is ignored

  • Resolved silvo37

    (@silvo37)


    3 years, 6 months ago

    Hello,

    Popup is ignoring cookie and it keeps reappearing after click on popup close each time a change page.

    Here are my settings:
    https://jmp.sh/bszLm8U

    Im using sitewide cookie.

    Could you pls help?
    Thank you.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Bel

    (@belimperial)

    3 years, 6 months ago

    Hi @silvo37

    Thank you for getting in touch, and we’re sorry the cookie is not working on the popup.

    We checked your site and reprex the issue. However, we can’t replicate the issue on our test environment.

    See:https://share.getcloudapp.com/geuy4Y72

    We did not see any browser console error related to the popup cookie.

    We think there’s a possible conflict with your theme or another plugin.

    Can you try the following for us?

    1. Temporarily deactivate your third-party plugins except Popup Maker, and switch the theme to WordPress Twenty Twenty-Two.
    2. Clear out any browser, WordPress, server, database, and CDN caches you have.
    3. Retest using a private or incognito window with no active browser extensions.

    Learn more on how to troubleshoot the site from here

    https://docs.wppopupmaker.com/article/556-troubleshooting-your-first-popup

    Let us know how that goes.

    Thanks!

Viewing 1 replies (of 1 total)

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