Cookie Banner Not Showing

  • Resolved scie

    (@scie)


    7 years, 1 month ago

    Hi, Just in case you don’t see my issue, which I brought up today in an old ticket:

    The cookie banner is not showing for me.

    I’ve tested:
    – De-activating all plugins
    – That wp_footer() exists in my theme
    – Trying a different theme
    – Updated to latest version of WordPress
    – For signs of the dialog element in the source code (none found)

    I have since switched to another plugin but I would like to use this one instead.

    • This topic was modified 7 years, 1 month ago by scie.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    7 years, 1 month ago

    Hi @scie,

    If the plugin does not show the cookie banner, this is usually the result of some settings you selected. Can you send us the export of your settings in complianz/settings?

    If you can send it to support@complianz.io we can load these settings in a sandbox,

    A cookie banner is not always necessary, the plugin will in some cases decide, based on your input, that a banner is not necessary. With this export we can check if this is the case here.

    Plugin Author Aert

    (@aahulsebos)

    7 years, 1 month ago

    Hi @scie,

    We haven’t yet seen a support ticket. Let us know if we can help!

    regards Aert

Viewing 2 replies - 1 through 2 (of 2 total)

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