Convert to Webp, image missing

  • jpegtobbe

    (@jpegtobbe)


    1 week, 4 days ago

    Have problems with converting all images to webp. Some of the images are converted on disk, but in the medialibrary it still say .jpeg and the thumbnail/image is blank/missing. But there are a .webp image on disk with the correct filename. So the database isnt updated with the new filename!?

    But works most of the time but some images this happens for. Cant see a common denominator for why some and some not.

    Tried on two different hosts now, first on my Local by WP on my Windows computer and also on a standard Freebsd host.

    Also, on disk i can see the file sizes are converted for an image, but some sizes is still jpg!? (could it be some old registrered file sizes maybe!?)

    • This topic was modified 1 week, 4 days ago by jpegtobbe.
Viewing 1 replies (of 1 total)
  • Plugin Support Emon Akter Sourov

    (@emonsourov)

    6 days, 5 hours ago

    Hi @jpegtobbe,

    Sorry for the issues you’re facing, and thanks for reaching out.

    We’re going to take a look at these two issues carefully. To investigate this further, I need a few basic details from your side.

    Could you please raise a support ticket and share the basic details?

    Here is our support link: https://help.pluggable.io/new-ticket/

    Best regards,

    Emon Akter Sourov

Viewing 1 replies (of 1 total)

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