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  • Hi Npeiman,

    Yes you can fetch the negotiated rates offered to you by DHL by selecting “Account Rate” in the option – “Request Type”.

    DHL provides different rates which depends on whether customer is account holder or not. The option “Request Type” is used to select List Rates or Account Rates.

    List Rate: DHL provides standard shipping rates for public. Select this option if you want to offer only standard rates.
    Account Rate: DHL provides discounted rate to DHL Account holder. Select this option if you want to facilitate the customer with discounted rate.

    Hope that was clear. Do let us know in case you require anything else.

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