• Resolved steph888

    (@stephcloete)


    Hi,

    The plugin was working perfectly fine for the last year, but it stopped loading the content. I have version 2.2.2. installed.

    Can you please assist?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Charles Cormier

    (@charlescormier)

    Hi @stephcloete,

    Sorry for the issues. We investigated that the issue is caused by the Autoptimize plugin. It’s aggregating and deferring the block’s view script, so the script no longer runs as expected and the posts never load — that’s why you only see the loading placeholder.

    To fix it, go to Settings → Autoptimize → JS, CSS & HTML and add:

    • advanced-post-block/build/view.js to Exclude scripts from Autoptimize
    • advanced-post-block/build/view.css to Exclude CSS from Autoptimize

    Then click Save Changes and Empty Cache and reload the page.

    No need to worry about performance — our view.js and view.css are already minified and optimized, so excluding them from Autoptimize won’t affect your page speed.

    Please let us know if that solves it.

    Best regards,

    [ Signature removed ]

    Thread Starter steph888

    (@stephcloete)

    Now that’s good customer service. It worked perfectly.

    Thanks Charles!

    Plugin Author Charles Cormier

    (@charlescormier)

    Hi @stephcloete,

    That’s great to hear, thank you for confirming! Glad the exclusion settings works and your content is loading properly again.

    If anything else comes up with the plugin, feel free to open a new topic and we’ll be happy to help.

    By the way, if you have a moment, it would really mean a lot to us if you could leave quick feedback for the plugin. It helps our small team a lot and lets other users know the plugin is well supported.

    Thanks again!

    [ Signature removed, don’t do that OK? ]

    Moderator Support Moderator

    (@moderator)

    @charlescormier Please lose the signature, that is considered spammy.

Viewing 4 replies - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.