content not displaying

Resolved mapledown
(@mapledown)

3 years, 3 months ago
Pods content is not displaying. Site has been stable for a very long time until recently. Now the only way page and post content will display on our site is if the pods plugin is deactivated. If the plugin is activated, we get this error message:
“…
We’re sorry but the page you’re looking for is either deleted or renamed.”

If the plugin is deactivated, we get the short code:
“…
[pods name=”post” limit=”-1″ template=”All”]

Nothing on our end has changed.

We have plugin Version: 2.9.10.2 and theme :
“…
Real Estate WordPress ThemeVersion: 3.0.220330.1409, By Nexus Themes
- This topic was modified 3 years, 3 months ago by mapledown.
The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)

Plugin Author Scott Kingsley Clark
(@sc0ttkclark)

3 years, 3 months ago
Hi @mapledown,

I’m eager to help you get this figured out because this doesn’t sound like a typical thing that Pods itself does.

It’s going to be difficult to determine what’s going on here without having a few other details, would you be able to provide some more things outlined below?
- What is the /locations/ page pointing to — is that a WordPress page or is that a Pods Page (Pods Admin > Components > Pods Pages)
- What is the code inside of your “All” template?
- Have you tried resetting the cache by to the Pods Admin > Settings page and clicking the Clear Pods Cache button?
- Have you tried regenerating the permalinks by going to the Settings > Permalinks page and clicking “Save Changes” to ensure those are all up-to-date?
Thread Starter mapledown
(@mapledown)

3 years, 3 months ago
1. What is the /locations/ page pointing to — is that a WordPress page or is that a Pods Page (Pods Admin > Components > Pods Pages)
  - Answer >> “https://www.arlingtonpropertymgmt.com/locations/” is a WordPress page with the shortcode [pods name=”post” limit=”-1″ template=”All”] in a block
2. What is the code inside of your “All” template?
```
[before]<table>
	<tr>
		<td width="40%">This page shows the complete unit list, both available and rented. To see only current availability, click "Home" above. Select the community/model name to visit that page. Select the address to view the googlemap.</td><td width="10%" >&nbsp;</td><td width="50%" >To view the main community page or browse by location and unit, mouse-over "Location" in the main navigation and select an individual community and then mouse-over/browse to the unit name.</td>
	</tr>
	<tr>
		<td>&nbsp;</td>
	</tr>
</table>

<table>
	<tr bgcolor="#F7F4E6">
		<td width="25%"><b>Community / Model</b></td>
		<td width="5%">&nbsp;</td>
		<td width="15%"><b>Description</b></td>
		<td width="5%">&nbsp;</td>
		<td width="5%" align="center"><b>Available</b></td>
		<td width="5%">&nbsp;</td>
		<td width="40%"><b>Click for Map</b></td>
	</tr>
	[/before]
	[if community]
	<tr style="border-bottom:1pt solid #ddd;height:30pt;">
		<td width="25%"><u><a href="{@permalink}">{@community}</a></u></td>
		<td width="5%">&nbsp;</td>
		<td width="15%">{@detail}</td>
		<td width="5%">&nbsp;</td>
		<td width="5%" align="center"><b>{@availability}</b></td>
		<td width="5%">&nbsp;</td>
		<td width="40%"><u>{@address}</u></td>
	</tr>[/if]
[after]</table>[/after]
```
3. Have you tried resetting the cache by to the Pods Admin > Settings page and clicking the Clear Pods Cache button?

Answer: Yes, no change. Also no change with “/?nocache=1” appended to the URL.

4. Have you tried regenerating the permalinks by going to the Settings > Permalinks page and clicking “Save Changes” to ensure those are all up-to-date?

Answer: Yes, no change

**please note that we currently have the plugin deactivated so it isn’t blocking display of content across the site. We are only activating it temporarily to perform tests
Thread Starter mapledown
(@mapledown)

3 years, 3 months ago

NOTE: we are assuming that the reason that post content is not displaying (e.g. an individual location page) when the pods plugin is activated is because the pods fields at the bottom of the panel are not resolving and therefor failing to display that content. So it is not just the views that are not displaying – it is any element (any page or post) where a pod field is present. This is why we are asking if there is a known plugin/theme conflict that started recently… The site has been stable for years, so there is no doubt that what we have configured was working fine until a few days ago. This is also the reason that our first call was to the server tech support for malware mitigation (if necessary) because we couldn’t imagine that there could be a problem with our site content or combination of plugin and theme since it has been stable for so long. Now that we know there is no malware issue, we have turned to the plugins. Having completed the exercise of turning off all plugins and only turning each back on one at a time, it is clear that it is the pods plugin that is the problem

Plugin Author Jory Hogeveen
(@keraweb)

3 years, 3 months ago

Hi @mapledown

Could you access the server error logs?
Or maybe just activate WP_DEBUG and activate Pods to see if there are any errors created.

A fatal error due to a conflict could definitely prevent further rendering.
Let me know!

Cheers, Jory

Thread Starter mapledown
(@mapledown)

3 years, 3 months ago

No, I do not see the server error logs. It is hosted at GoDaddy… does that help? Is the WP_DEBUG you mentioned also on the server? I don’t know what to do with that. We still have no access to PODS data and if PODS is activated it messes up display of the whole site.
Thread Starter mapledown
(@mapledown)

3 years, 3 months ago
Okay, I got help setting the debug to true

Now here are the messages:

Total Warnings=0, Total Notices=10
1. NOTICE: wp-content/themes/nexus_532_3_0_220330_1409/nexusframework/stable/nexuscore/includes/nxsfunctions.php:6038 – Undefined index: rewritewebmethods
  require_once(‘wp-admin/admin.php’), do_action(‘admin_init’), WP_Hook->do_action, WP_Hook->apply_filters, nxs_init, nxs_geturicurrentpage
2. NOTICE: wp-content/themes/nexus_532_3_0_220330_1409/nexusframework/stable/nexuscore/includes/nxsfunctions.php:7294 – Undefined variable: args
  require_once(‘wp-admin/admin-header.php’), _wp_admin_html_begin, language_attributes, get_language_attributes, apply_filters(‘language_attributes’), WP_Hook->apply_filters, nxs_g_modelmanager->nxs_language_attributes, nxs_g_modelmanager->getruntimelangproperties, nxs_lookups_getcombinedlookups_for_currenturl, apply_filters(‘nxs_f_lookups’), WP_Hook->apply_filters, nxs_f_lookups_includesitewidelookups, nxs_lookuptable_getlookup_v2
3. NOTICE: wp-content/themes/nexus_532_3_0_220330_1409/nexusframework/stable/plugins/nxs-pods-bridge/nxs-pods-bridge-actual.php:128 – Trying to get property ‘ID’ of non-object
  require_once(‘wp-admin/admin-header.php’), _wp_admin_html_begin, language_attributes, get_language_attributes, apply_filters(‘language_attributes’), WP_Hook->apply_filters, nxs_g_modelmanager->nxs_language_attributes, nxs_g_modelmanager->getruntimelangproperties, nxs_lookups_getcombinedlookups_for_currenturl, apply_filters(‘nxs_f_lookups’), WP_Hook->apply_filters, nxs_f_pods_bridge_lookups_includepodslookups
4. NOTICE: wp-content/themes/nexus_532_3_0_220330_1409/nexusframework/stable/plugins/nxs-pods-bridge/nxs-pods-bridge-actual.php:142 – Undefined index: prefix
  require_once(‘wp-admin/admin-header.php’), _wp_admin_html_begin, language_attributes, get_language_attributes, apply_filters(‘language_attributes’), WP_Hook->apply_filters, nxs_g_modelmanager->nxs_language_attributes, nxs_g_modelmanager->getruntimelangproperties, nxs_lookups_getcombinedlookups_for_currenturl, nxs_lookups_getlookups_for_context, apply_filters(‘nxs_f_lookups_context’), WP_Hook->apply_filters, nxs_f_pods_bridge_lookups_context
5. NOTICE: wp-content/themes/nexus_532_3_0_220330_1409/nexusframework/stable/plugins/nxs-pods-bridge/nxs-pods-bridge-actual.php:143 – Undefined index: modeluri
  require_once(‘wp-admin/admin-header.php’), _wp_admin_html_begin, language_attributes, get_language_attributes, apply_filters(‘language_attributes’), WP_Hook->apply_filters, nxs_g_modelmanager->nxs_language_attributes, nxs_g_modelmanager->getruntimelangproperties, nxs_lookups_getcombinedlookups_for_currenturl, nxs_lookups_getlookups_for_context, apply_filters(‘nxs_f_lookups_context’), WP_Hook->apply_filters, nxs_f_pods_bridge_lookups_context
6. NOTICE: wp-content/themes/nexus_532_3_0_220330_1409/nexusframework/stable/plugins/nxs-businesssite/nxs-businesssite.php:1498 – Trying to access array offset on value of type bool
  require_once(‘wp-admin/admin-header.php’), _wp_admin_html_begin, language_attributes, get_language_attributes, apply_filters(‘language_attributes’), WP_Hook->apply_filters, nxs_g_modelmanager->nxs_language_attributes, nxs_g_modelmanager->getruntimelangproperties
7. NOTICE: wp-content/themes/nexus_532_3_0_220330_1409/nexusframework/stable/nexuscore/includes/nxsfunctions.php:10319 – Undefined index: prefixtoken
  require_once(‘wp-admin/admin-header.php’), _wp_admin_html_begin, language_attributes, get_language_attributes, apply_filters(‘language_attributes’), WP_Hook->apply_filters, nxs_g_modelmanager->nxs_language_attributes, nxs_g_modelmanager->getruntimelangproperties, nxs_filter_translate_v2
8. NOTICE: wp-content/themes/nexus_532_3_0_220330_1409/nexusframework/stable/nexuscore/includes/nxsfunctions.php:10325 – Undefined index: postfixtoken
  require_once(‘wp-admin/admin-header.php’), _wp_admin_html_begin, language_attributes, get_language_attributes, apply_filters(‘language_attributes’), WP_Hook->apply_filters, nxs_g_modelmanager->nxs_language_attributes, nxs_g_modelmanager->getruntimelangproperties, nxs_filter_translate_v2
9. NOTICE: wp-content/themes/nexus_532_3_0_220330_1409/nexusframework/stable/nexuscore/includes/nxsfunctions.php:10140 – Trying to access array offset on value of type bool
  require_once(‘wp-admin/admin-header.php’), _wp_admin_html_begin, language_attributes, get_language_attributes, apply_filters(‘language_attributes’), WP_Hook->apply_filters, nxs_g_modelmanager->nxs_language_attributes, nxs_g_modelmanager->getruntimelangproperties, nxs_filter_translate_v2, nxs_filter_translategeneric
10. NOTICE: wp-content/themes/nexus_532_3_0_220330_1409/nexusframework/stable/plugins/nxs-businesssite/nxs-businesssite.php:1540 – Trying to access array offset on value of type bool
  require_once(‘wp-admin/admin-header.php’), _wp_admin_html_begin, language_attributes, get_language_attributes, apply_filters(‘language_attributes’), WP_Hook->apply_filters, nxs_g_modelmanager->nxs_language_attributes, nxs_g_modelmanager->getruntimelangproperties
Plugin Author Jory Hogeveen
(@keraweb)

3 years, 3 months ago

Hi @mapledown

These messages do not seem related to Pods. Did you have Pods enabled and did you also visited the URL mentioned? (locations).

If it’s a fatal error then it should appear there.

Also, to be sure, is the same bug happening when you have only Pods active?

Cheers, Jory

Thread Starter mapledown
(@mapledown)

3 years, 3 months ago

Did you have Pods enabled and did you also visited the URL mentioned? (locations).
NS>> Yes, that is correct

If it’s a fatal error then it should appear there.
NS>> I don’t really understand the WP_DEBUG tool. Did it look like it is set up correctly? Is there anything else we can use/install to troubleshoot?

Also, to be sure, is the same bug happening when you have only Pods active?
NS>> Yes, that is correct

NS>> The situation is that all of our rental unit information that feeds into availability and the new tenant application, etc is all built on PODS. It has been stable until a couple weeks ago. I don’t know that anything changed on our end in terms of updates to plugins or the theme, etc. We have attempted every combination of each plugin off/on with or without the other plugins. The only plugin that creates a problem is the PODS plugin and the display condition we are seeing reinforces that PODS is the problem because it is all of the pages and posts that have a PODS element that will not display, and *none* of the other content or features are having any display or functional errors.

NS>> The Spring rental season is now approaching, so soon this technical issue will become a crisis. If we cannot display which units are available for rent then we basically have no other choice but to rebuild all the features we had spent so much time developing and optimizing using PODS with some other solution.

Please help!

Plugin Support pdclark
(@pdclark)

3 years, 2 months ago

As the notices appear to all be from the theme, does the page work if Pods is enabled but the theme is set to a default theme?

The template and shortcode look normal to me, thus the suspected theme conflict, which can be verified by testing with a default theme.

If you need urgent help for your business @mapledown, please join us at https://support.pods.io/chat/ so credentials can be shared via a direct message, or consider hiring help for your business needs via a service such as Codeable.

Plugin Author Jory Hogeveen
(@keraweb)

3 years, 1 month ago

Closing topic due to inactivity.

Viewing 10 replies - 1 through 10 (of 10 total)

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