• Resolved studio58media

    (@studio58media)


    Hello!

    My website (www.studio58media.com) has been up and running for a few months now. I haven’t made any changes in the last few weeks and just today noticed that my contact page is not working.

    The contact page is located at http://www.studio58media.com/contact — but when I go to that it gives me a 404 error. It worked fine even just a week ago – and no changes have been made to my site since then.

    It’s strange… if I type in a random address (www.studio58media.com/alkjdsflkajsdlf) it pops up a 404 error within my page (i.e. I can still see all of the graphics, links, etc. on my website)… but with the contact page it takes me to a totally different looking 404 error page saying “ever feel like you’re in the wrong place?”

    Any idea what’s happening?

    Thanks!

Viewing 15 replies - 1 through 15 (of 17 total)
  • Thread Starter studio58media

    (@studio58media)

    All the other sub-pages on my site work perfectly fine… just not that specific address.

    This page seems to be fine:

    http://www.studio58media.com/contact-us/

    Note URL is not the same as what you posted above.

    Thread Starter studio58media

    (@studio58media)

    Yes — I had to quickly make a new wordpress contact page just in case I would happen to get any visitors. I have a lot of videos on other sites that direct people to studio58media.com/contact so I need to get that one back up and running.

    Even if I just change the slug on the “contact-us” to “contact” it gives me the 404 error again.

    Is the page under “Pages”?

    Thread Starter studio58media

    (@studio58media)

    Yes

    Have you tried resetting the permalinks?

    Also try deactivating your plugins and switching to the default theme.

    Thread Starter studio58media

    (@studio58media)

    Yes I have done all 3 of those steps… still no luck.

    Thread Starter studio58media

    (@studio58media)

    It still isn’t working? Is it a wordpress issue or godaddy (who I am hosting with)

    I don’t know. Can you deactivate plugins and switch to twentytwelve.

    Also, have you reset the plugins folder?

    Can you view that page if you go from the dashboard (view page) from that page?

    Thread Starter studio58media

    (@studio58media)

    Yes I deactivated plugins and switched to twentytwelve… didn’t resolve it.

    Reset the plugins folder as well.. no luck.

    If I click “view page” from the dashboard when I’m editing the page… it gives me the 404 error. If I rename the slug to something different (i.e. “contact2”) it works perfectly fine and I can view the page no issues. It’s like something is ‘blocking’ the slug “contact” from working?

    That does seem weird – and that page it’s showing is a GD page – so you may want to ask them in case it’s something on their end.

    Thread Starter studio58media

    (@studio58media)

    I’ve been talking w/ them but they seem clueless as well — they seem to be thinking it’s a wordpress issue 🙁

    Just really at a loss now. I KNOW how to create new pages, work with permalinks, etc… so I’m not a TOTAL novice w/ this stuff (although definitely not an expert by any means)… but I at least know my way around wordpress a little. I’m at a complete loss right now..

    Thread Starter studio58media

    (@studio58media)

    Even if I totally delete the contact page it takes me to the godaddy 404 error page — not the ‘typical’ 404 page that I have setup within wordpress. It’s like GD is overriding everything that I put at the studio58media.com/contact site.

    I’d put myself in that category too :/ . Have you tried reinstalling WP?

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    Cross-posted – yeah, that’s why it seems GD related – and frankly, they’re pretty quick to blame WP…

Viewing 15 replies - 1 through 15 (of 17 total)

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