Moderator
t-p
(@t-p)
Can’t receive any emails sent via my contact forms
– Are you using a plugin for this feature? Yes? Which plugin? Where did you download it from?
– Is this a feature of your active theme? Yes? What’s the name of this theme? Where did you download it from?
http://codex.wordpress.org/Forum_Welcome#Include_as_Much_Information_as_Possible
Theme: Responsive 2016
Plugin: Contact form 7 & Contact Form Maker
Guys
Can anyone offer help?
The host has looked into the issue and came back with:
I’ve taken a look in the server logs and it seems that the problem is the forms you are using are not specifying a from address properly for the email and so outbound spam filtering is rejecting it. Here is an example error from the log:
[root@LDeX1-Plesk1 log]# grep sales@nightowlsec.co.uk maillog
May 4 16:51:42 LDeX1-Plesk1 postfix/smtp[188534]: 9F9F2148035D: to=<sales@nightowlsec.co.uk>, relay=filter.freethought-internet.co.uk[194.110.243.232]:587, delay=0.13, delays=0.01/0.01/0.05/0.06, dsn=5.0.0, status=bounced (host filter.freethought-internet.co.uk[194.110.243.232] said: 550-Verification failed for <apache@LDeX1-Plesk1.uk.fi.net.uk> 550-Called: 2a00:b980:3::34 550-Sent: RCPT TO:<apache@LDeX1-Plesk1.uk.fi.net.uk> 550-Response: 550 5.1.1 <apache@LDeX1-Plesk1.uk.fi.net.uk>: Recipient address rejected: User unknown in virtual alias table 550 Invalid sender <apache@LDeX1-Plesk1.uk.fi.net.uk> (in reply to MAIL FROM command))
