contact form not working

  • erikarios

    (@erikarios)


    7 years, 5 months ago

    Our page after the updates made to the contact form stopped generating the email it is supposed to send to us when someone fills out our contact form. The form does save the data which we can see in wordpress but it does not generate the email to us. We have attempted to fix it with many ways and contacted a tech and was told only WordPress could tell us how to fix it due to the actual form not working and it being an issue since it was updated. Please help, this is the only way prospective clients can send their details to us for now. http://assocserve.com/request-a-free-quote/

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  • Neil Murray

    (@buzztone)

    7 years, 5 months ago

    See If You Have Email Problems – most people that work carefully through this list of email sending issues are able to solve their particular problems.

    There are a series of links to an article I wrote at the bottom of that page (which is recommended by the CF7 plugin author, though I’m not allowed to link directly to it here), that covers this topic in detail.

    Also consider using a plugin like Advanced Contact form 7 DB to also save CF7 form submissions for when things go wrong like this, if you aren’t doing so already.

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