• Hi,

    My website is in 2 languages and although I have created a contact forms for every language and copy the short codes in this proper pages, my English contact form for the English contact page is not in English.

    Would you be so kind as to tell me how I can solve it please ?.

    Thanks

    Emma

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    What shortcodes do you set in the Spanish and English contact pages?

    Thread Starter neretva

    (@neretva18)

    Hi,

    In my English contact page is : [contact-form-7 id=”802″ title=”Contact”] but is appearing the contact form in Spanish.

    In my Spanish contact page is : [contact-form-7 id=”798″ title=”Contacto”] . This looks like correct.

    Apart from that, I have integrated reCAPTCHA v3 and although it says “active for this site”, you can confirm that it is active for pages in both languages, right?

    Thank you for your help,

    Kind regards,

    Emma

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    In reality you have [contact-form-7 id="798" title="Contacto"] on both the English and Spanish pages. How did you confirm that the English page has [contact-form-7 id="802" title="Contact"]?

    Thread Starter neretva

    (@neretva18)

    Hi,

    I don´t understand you are telling.

    I wanted to send you a screenshot but I don’t see how to send it to you.

    I have got my English contact form page of my WordPress in front of me and I can see the words English, Contact, [contact-form-7 id=”802″ title=”Contact”] and
    <label> Name
    [text* your-name] </label>

    <label> Email
    [email* your-email] </label>

    <label> Subject
    [text your-subject] </label>

    <label> Message
    [textarea your-message] </label>

    [submit “Send”].

    For this, I can’t understand why on my website appears in another language.

    I don’t understand either your question. I created a new contact form, wrote the title, added the shortcode, modified the words of the contact form and click on save.

    Apart from that, I have integrated reCAPTCHA v3 and although it says “active for this site”, you can confirm that it is active for pages in both languages, right?

    Thank you for your support,

    Kind regards,

    Emma

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    reCAPTCHA has nothing to do with this issue.

    Thread Starter neretva

    (@neretva18)

    Theme : VW Startup

    Plugins installed :

    Cookie Notice

    Elige GDPR Cookie Consent
    GDPR Cookie Consent

    Honeypot Anti-Spam

    Limit Login Attempts Reloaded

    LiteSpeed Cache

    Polylang

    Wordfence Security

    Yoast SEO

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme, deactivating all plugins excluding Contact Form 7, and clearing all cache data.

    Why you are advised to deactivate plugins and switch to the default theme.

Viewing 7 replies - 1 through 7 (of 7 total)

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