Contact Form 7 & Stripe Issue

  • rasinton

    (@rasinton)


    3 years, 2 months ago

    I am trying to integrate Stripe into one of my forms and have followed the instructions (I think!)

    I have entered the 2 keys into the Contacts/Integration/Stripe screen and it is showing as blue.

    I have added the line “[stripe currency:GBP amount:50 “Proceed to checkout” “Pay £8″]” to the form.

    However, after I’ve entered my card details and pressed the “Pay £8” button then I just get a spinning disc and payment never goes through.

    It is showing in Stripe as “Payment incomplete” and when you hover over this then it says “The customer has not entered their payment method”.

    Any ideas why this might be?

    • This topic was modified 3 years, 2 months ago by rasinton.
    • This topic was modified 3 years, 2 months ago by rasinton.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    3 years, 2 months ago

    What other plugins and theme do you use on the site?

    Thread Starter rasinton

    (@rasinton)

    3 years, 2 months ago

    Thanks for responding!

    The theme is http://tennisclub.themerex.net/

    and the active plugins are:

    • Advanced Editor Tools (previously TinyMCE Advanced)
    • All-in-One Event Calendar by Time.ly
    • Classic Widgets Code Snippets
    • Contact Form 7
    • Content Control
    • Eonet Manual User Approve
    • Essential Grid
    • Events Manager
    • MailFirst Preference Center
    • Popup Maker
    • ReCaptcha v2 for Contact Form 7
    • Slider Revolution
    • ThemeREX Utilities
    • White Label CMS
    • Wordfence Security
    • WP Armour – Honeypot Anti Spam
    • WP Fingerprint WP Gallery Custom Links
    • WP reCaptcha Integration
    • WPBakery Visual Composer
    • wpforo  

    and the inactive plugins are…..

    • Akismet Anti-Spam
    • Booked
    • Booked Add-On: Calendar Feeds
    • Booked Add-On: Front-End Agents
    • CAPTCHA 4WP
    • WooCommerce
    • WP Cloudy
    • WP Fastest Cache
    • wpForo – Topic Custom Fields

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    3 years, 2 months ago

    Try switching to the default theme, deactivating all plugins excluding Contact Form 7 and Wordfence Security, and clearing all cache data.

    Why you are advised to deactivate plugins and switch to the default theme.

Viewing 3 replies - 1 through 3 (of 3 total)

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