• Hi all, I have Postman working perfectly with GMAIL on a site that contains the Jupiter theme. Both standard theme form are emailing perfectly. Postman tests OK from its settings panel.

    I then installed Conact Form 7 as there is a requirement for more complex data collection from users and it will not work no matter what. I get the infamous message “Failed to send your message. Please try later or contact the administrator by another method.” with the orange border.

    I have disabled all but CF7 & Postman, same problem.

    I have have made sure the from and to emails in the form email set up are the correct GMAIL account. Still the same error.

    Again, sending a test from Postman settings works perfectly.

    Most of the info I found points to ensuring the OAuth process in set up is done correctly (which I did and this is why the test email and standard template forms work well), and also making sure the from email is correct (which I can confirm too).

    Lastly, I have emptied the log in Postman and upon re-trying to send via CF7, nothing is added to the log as an entry.

    Any suggestions appreciated.

Viewing 4 replies - 1 through 4 (of 4 total)
  • If Postman is working perfectly, then you’ve probably misconfigured CF7. Look in Postman’s Email Log in the Tools menu. You should see the reason the contact form is failing.

    Thread Starter TheRealPapa

    (@therealpapa)

    Hi Jason, thanks for the reply! Postman is working well but the log does not have an entry to show any problem with CF7. I have cleared the low two days agon when I started trying to debug and so far the log shows emails sent as part of Wordfence (logins by Admin) and Successful Backup messages by UpdraftPlus.

    Funny thing is I have found a “spam” message failure in inspect in the Network tab. I have made sure CF7 contains the right GMAIL account details for sending per various other posts. Yet the problem persists and it is shown as spam issue in Inspect (and the message has the orange border per your documentation).

    This seems so simple to set up (and you have done a great job with Postman, I have used on many other occasions) but I cannot seem to crack it and not sure where to look next.

    Here’s the response header from inspect.

    {"mailSent":false,"into":"#wpcf7-f5329-p5331-o1","captcha":null,"message":"Failed to send your message. Please try later or contact the administrator by another method.","spam":true}

    Thanks for the help!

    Thread Starter TheRealPapa

    (@therealpapa)

    More progress, I remove the reCaptcha and it works! BUT with reCaptcha I can see the "spam":true in the header response. I just checked with my reCaptcha account in Google and all seems in order. The keys supplied are all correct in Contact Form 7, so I cannot understand why the “spam” header reply.

    The captcha seems to work OK on the page as it shows all the food images (making me hungry!). But I notice two issues:

    1. If I do not complete reCaptcha but submit all the same, I get the “spam” like (orange box) message saying "Failed to send your message. Please try later or contact the administrator by another method." No mention in the message that captcha was not completed.

    2. If I do complete captcha, the failed message on the page is the same.

    Both messages contain "spam":true in their response header.

    What am I missing?

    Unfortunately, I’m not familiar with Re-Captcha.

Viewing 4 replies - 1 through 4 (of 4 total)

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