Contact Form

  • Resolved Pure Grace AI

    (@kevin10676)


    1 year, 10 months ago

    When we attempt to enter an email we receive an error message of: “Forbidden. Sender blacklisted. Anti-Spam by CleanTalk”

    I saw another thread on this topic and they recommended under the advanced setting to turn on: Use Anti-Spam by CleanTalk JavaScript library.

    I did this and it did not fix the issue. I disabled the plugin and success.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    1 year, 10 months ago

    Hello,

    I’ve tested the form and found no issues. The problem in your case was with the suspicious IP used.

    If you have more questions please contact us through our private Ticket System:

    https://cleantalk.org/my/support/open

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    1 year, 10 months ago

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic or contact us via our private Ticket System.

Viewing 2 replies - 1 through 2 (of 2 total)

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