• Resolved goldeneagledistributors

    (@goldeneagledistributors)


    1. i am coming to UM from another plugin in which contact form was also provided, as well as others forms in which UM has those already. So now I have to use that plugin for contact form, can anyone suggest a workaround for that.

    2.0 have registration form in which I have drop-down menu. When it’s open for selection, the drop down opens all the way at the bottom of the page. And form itself disappears. So have to go and bottom and select and form comes back. May be it’s browser settings ?

    3.0 can we customize the account page in order to show and edit addresses. ?

    4.0 i have only putting billing address and too much information will make the user go away. So I can put more user fields with shipping address but is there is option to copy billing information be be transfer into shipping information ? Like check here is billing info is same as shipping info thingy.

    5.0 is there a premium version of ultimate member so I can pay for it and support ?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support andrewshu

    (@andrewshu)

    Hello @goldeneagledistributors

    1. For dropdown in registration form – try to add this CSS code:
    .um-field-area span.select2.select2-container.select2-container--default.select2-container--open {
        top: 0 !important;
    }
    .um-field-area span.select2-container.select2-container--default.select2-container--open {
        top: 39px !important;
    }

    Sorry, but I can’t understand other questions. Could you describe more details?

    About premium support you could read here – https://ultimatemember.com/support/ticket/

    Thank you.

    Thread Starter goldeneagledistributors

    (@goldeneagledistributors)

    1. i am coming to UM from another plugin in which contact form was also provided, So now I have to use that other plugin for contact form, like to know if contact form will ever be a part on ultimate member.

    3. can we customize the account page to show other items. Like order history, addresses, and other fields. Or profile page may show some other details. Like order history, business address, in which customer can edit those ?

    4. Also while creating a registration page with option. We have one address only which is business address as well as shipping address. So we don’t want customer to input 2 address. So is an option that we do put one address only and check / uncheck for it to copy into shipping address like many places you might have seen. If shipping address is same just click

    that way we satistify the woocommerce fields as well. So billing address gets where billing address is and shipping address gets where shipping address is in woocommerce

    i have states and country as drop down menu but in woocommerce when customer selects Illinois as states and United States as country. Those field in woocommerce stay blank in user profile. Other fields gets data fine. I have meta keys set properly too.

    Plugin Support andrewshu

    (@andrewshu)

    Hello @goldeneagledistributors

    On account page there are billing/shipping addresses and order history. On user page you could add billing/shipping fields. Also there is an your orders tab.

    in the UM there is no way to copy billing to shipping address.

    Thread Starter goldeneagledistributors

    (@goldeneagledistributors)

    I dont have the info you said account page or profile page has,

    here is when customer after customer login

    https://ibb.co/nbRyKnh

    then when we click on my account

    it shows like this

    https://ibb.co/VwVdjqf

    when you click on profile, it also shows my account page

    https://ibb.co/VwVdjqf

    nowhere I see recent orders, address anywehere

    i m using all the pages that was created by UM, elementor pages I have deleted them, so keep it simple, below is screenshot

    https://ibb.co/pyGSQYx

    Plugin Support andrewshu

    (@andrewshu)

    Hi,

    On your last screen – your user page is the account page. This is wrong. The profile page must be user page (not the account one). Please change it.

    Thank you.

    Thread Starter goldeneagledistributors

    (@goldeneagledistributors)

    there is the your userpage set as user page,

    https://ibb.co/kSwXPDN

    https://ibb.co/WKYQxfM

    I went to profile page, and when to tab where it says edit, I dont see order history, I dont think we can even edit the address there,

    Plugin Support andrewshu

    (@andrewshu)

    Hi @goldeneagledistributors

    I thought you have a UM WooCommerce extension – https://ultimatemember.com/extensions/woocommerce/. Without it, there will be no these fields and woocommerce tab.

    Thank you.

    Plugin Support andrewshu

    (@andrewshu)

    Hello @goldeneagledistributors

    Do you have questions about the UM core plugin? Can I close this topic?

    If you have questions about paid extensions – please read this topic https://wordpress.org/support/topic/paid-customers-please-read-this-2/.

    Thank you.

    Plugin Support andrewshu

    (@andrewshu)

    Hi @goldeneagledistributors

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. 🙂

    Regards

Viewing 9 replies - 1 through 9 (of 9 total)

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