Constantly having to synchronize with cloud

  • Resolved gregsgraphics

    (@gregsgraphics)


    8 months, 1 week ago

    I’m connected correctly and it’s working, but I’m having to synchronize EVERY time I log in. The synchronize button fixes it, but it didn’t used to do that. It just worked.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    8 months, 1 week ago

    Hello,

    Please deactivate the plugin with the “Complete deactivation” option enabled, and then activate it again (this will delete all the plugin’s settings; please save them if needed).

    • Enter the Antispam by Cleantalk plugin settings. (WordPress Dashboard -> Settings -> Antispam by Cleantalk -> Advanced settings)
    • Check the last settings “Complete deactivation” and save changes.
    • Deactivate the plugin on the “Plugins” page in the WordPress Dashboard.
    • Then activate it.
    • Proceed to the plugin’s settings. (See item 1.)

    Did it help?

    Thread Starter gregsgraphics

    (@gregsgraphics)

    8 months ago

    I think we’re good. Thanks for your help!

    Plugin Support katereji

    (@katereji)

    8 months ago

    Hello @gregsgraphics

    Thank you for the feedback!

    We will be pleased if you share your opinion about our service on the WordPress forum:
    Anti-Spam: https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/

Viewing 3 replies - 1 through 3 (of 3 total)

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