Constant Contact Form Plugin Disconnecting

Hello,

I’ve successfully connected our Constant Contact account to one of the WordPress websites we manage, but it keeps disconnecting.

This is the error message showing up on the backend of our website: [2025-09-08T20:17:29.480679+00:00] API.INFO: ConstantContact_API::get_lists:420 access_denied: Request forbidden due to account status [] []

This is the email notification we receive when this happens: We have detected connection errors for your site. Potentially a failed signup has been detected and will be retried automatically once a new connection has been established. Otherwise, issues with token refreshing have been detected. Please visit your site and perform the steps to reconnect the plugin at your earliest convenience.

How do I fix this? Thank you!

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