Connections not loading after update

Resolved ChrisL
(@chrslcy)

8 years, 2 months ago

Hi Nikola,

I’ve updated the plugin doay on a couple of sites, and now the connections page isn’t loading any connections. When I roll back to the previous plugin version the issue is resolved. You might want to check it out.

Cheers,

Chris

Viewing 5 replies - 1 through 5 (of 5 total)

(@loncar)

can you please tell me were there errors inside console or in browser? On test sites it was working fine. There must be something specific there that you have.

Best regards,
Nikola

Thread Starter

ChrisL

(@chrslcy)

8 years, 2 months ago

Here’s the error from the console:

VM475:8 Uncaught TypeError: _.findWhereSafe is not a function
    at n.eval (eval at m.template (underscore.min.js:5), <anonymous>:8:49)
    at n.c (underscore.min.js:5)
    at n.render (admin.prod.js:1052)
    at admin.prod.js:1637
    at Function.m.each.m.forEach (underscore.min.js:5)
    at n.each (backbone.min.js:1)
    at n.render (admin.prod.js:1625)
    at _ (backbone.min.js:1)
    at m (backbone.min.js:1)
    at f (backbone.min.js:1)
(anonymous) @ VM475:8
c @ underscore.min.js:5
render @ admin.prod.js:1052
(anonymous) @ admin.prod.js:1637
m.each.m.forEach @ underscore.min.js:5
(anonymous) @ backbone.min.js:1
render @ admin.prod.js:1625
_ @ backbone.min.js:1
m @ backbone.min.js:1
f @ backbone.min.js:1
u.trigger @ backbone.min.js:1
reset @ backbone.min.js:1
t.success @ backbone.min.js:1
i @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.4:2
fireWith @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.4:2
y @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.4:4
c @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.4:4
XMLHttpRequest.send (async)
(anonymous) @ VM430:1
send @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.4:4
ajax @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.4:4
e.ajax @ backbone.min.js:1
e.sync @ backbone.min.js:1
sync @ backbone.min.js:1
fetch @ backbone.min.js:1
initialize @ admin.prod.js:1610
e.View @ backbone.min.js:1
n @ backbone.min.js:1
(anonymous) @ admin.prod.js:2365
_ @ backbone.min.js:1
m @ backbone.min.js:1
f @ backbone.min.js:1
u.trigger @ backbone.min.js:1
(anonymous) @ backbone.min.js:1
(anonymous) @ backbone.min.js:1
m.some.m.any @ underscore.min.js:5
loadUrl @ backbone.min.js:1
checkUrl @ backbone.min.js:1

Thread Starter

ChrisL

(@chrslcy)

8 years, 2 months ago

Problem solved.

When I disabled all plugins on Chrome and did a hard refresh of the page, the connections loaded and continue to do so, even with the plugins enabled again.

Thanks for your help!

Nikola Loncar

(@loncar)

8 years, 2 months ago

You’re welcome. I was thinking of suggesting that because it was looking like cache issue. 🙂

Best regards,
Nikola