• Resolved Jim McClain

    (@enterprisejm)


    I have several sites that use Swift Performance AND WPForms Lite. One of my customers complained that people were not able to use the contact form to send him email, so I tested his site. I was able to send email through his contact form via my PC, but not via my mobile phone. I tried the same tests on other sites I use the same plugins on. All gave the same result.

    After searching for similar issues, I decided to deactivate all plugins except WPForms and try again. The emails were successful. I reactivated plugins one-by-one, testing between and all test emails went through. Swift Performance was the last plugin I reactivated because it was the most recent new plugin I installed on any of my sites.

    On a different site that also had both plugins, I deactivated only the Swift Performance plugin and tested. The email went through. Then I reactivated the Swift plugin and email continued to work normally.

    Could it be the order in which plugins are activated?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Fred

    (@fredawd)

    Hi,

    To be honest, never heard of a similar issue with WPForms (Lite) before.
    WPForms is quit a popular and very good plugin and we have lots of sites that run with WPForms without any issue.

    The order in which plugins are activated shouldn´t be related, as WordPress first checks for any must-use plugins and load those first.

    Then, if you’re running a multisite installation, WordPress checks for plugins that are network-activated and load them.

    After this is done, WP checks for all other active plugins by checking active_plugins entry of the wp_options database table, and loops through those. The plugins will be listed alphabetically.

    Plugin Contributor Fred

    (@fredawd)

    Hey there,
    Since this topic has been inactive for a while, I’m going to go ahead and mark as resolved. Don’t hesitate to reopen or create a new topic if you still need help!
    Thanks for understanding!.

Viewing 2 replies - 1 through 2 (of 2 total)

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