Conflict with Widgets

  • Resolved pachterb

    (@pachterb)


    9 years, 7 months ago

    I am using Woocommerce Storefront theme with all current updates to wordpress, theme and plugins applied. When Super Socializer is active the Widget backend does not respond to any action. When deactivated the widget backend responds as expected.

    Thank you for a great plugin!

    Patrick…

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Heateor Support

    (@heateor)

    9 years, 7 months ago

    Hi Patrick,

    It seems, some conflict with any plugin or theme you are using. Would you try switching to a different theme just to check if that is the reason? If that is not the case, try deactivating the active plugins one-by-one to check if any of those is conflicting.

    Thread Starter pachterb

    (@pachterb)

    9 years, 7 months ago

    I have tried two themes that respond the same Woocomerce Storefront and WordPress Twenty Sixteen. With the Widget backend working correctly I have activated/deactivated plugins to discover which plugin is causing the problem and this test points to Super Socializer. When SS is active the widget backend screen is frozen (no response of any kind). Deactivate SS widget backend works properly. Let me know how I can help.

    Thanks,
    Patrick…

    Plugin Author Heateor Support

    (@heateor)

    9 years, 7 months ago

    Okay. Can you send admin login details at support[at]heateor[dot]com, so that we can look into it?

    Plugin Author Heateor Support

    (@heateor)

    9 years, 7 months ago

    This issue has been fixed in version 7.8. Kindly update your plugin.

    Thread Starter pachterb

    (@pachterb)

    9 years, 7 months ago

    Great Job! Thank you for a great support team!

    Patrick…

    Plugin Author Heateor Support

    (@heateor)

    9 years, 7 months ago

    You’re welcome, Patrick 🙂

Viewing 6 replies - 1 through 6 (of 6 total)

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