Plugin Support
oiler
(@eulerarthur)
Hi there,
Just a heads-up to let you know that we’re working on your question. Our team is currently diagnosing the issue, and we should have more information for you in the next couple of hours. Appreciate your patience, and feel free to let me know if you have any other questions in the meantime. Thanks!
All the best,
Euler.
Plugin Support
oiler
(@eulerarthur)
Hello again, Robert!
Thanks for your patience. We tracked it down, and it’s on our side rather than a conflict with Permalink Manager. The current version isn’t handling slugs that contain a dot (like the .html in /go/example.html), so those links fall through and return a 404.
We’ve got a fix in the works that should go out in an upcoming release. Your existing links should start working again automatically once you update, so you shouldn’t need to recreate anything. I’ll follow up here as soon as it’s out. Thanks again for the detailed report!
All the best,
Euler.
Plugin Support
oiler
(@eulerarthur)
Hi there,
Thanks for your patience while we looked into this. We’ve released Pretty Links 4.0.7, which includes a fix for the redirect issue you ran into where links were returning 404s.
Updating to 4.0.7 should resolve it. You can update from your WordPress dashboard under Plugins, or under Dashboard, Pretty Links (it might take some time to appear there, in this case you can grab it directly from here: https://wordpress.org/plugins/pretty-link/ -> Download button).
Once you’ve updated, please check whether your links are redirecting as expected. If you’re still seeing any 404s or anything else that looks off, just let us know and we’ll be glad to take another look.
All the best,
Euler
Thread Starter
Robert
(@hartlrobert)
Thank you, amazing support!