Conflict with Event Tickets plugin

  • Resolved kaciewright

    (@kaciewright)


    3 months, 2 weeks ago

    If I have LiteSpeed Cache activated, when customers try to reserve a ticket on the Event Tickets plugin they see the message “Oops, no tickets!” When I deactivate the LiteSpeedCache plugin, ticket reservations work fine. I’ve just turned off LiteSpeed Cache for now but I’d like to get both plugins to work together.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support litetim

    (@litetim)

    3 months, 2 weeks ago

    @kaciewright With LSC ON, if you clear ALL cache, will the event appear?

    Thread Starter kaciewright

    (@kaciewright)

    3 months, 2 weeks ago

    Hello, I turned LSC back on, purged all caches, and tried to buy a ticket. Still “Oops, no tickets!” As soon as I deactivated LSC the tickets became available again. Thanks for the suggestion!

    Plugin Support litetim

    (@litetim)

    3 months, 2 weeks ago

    @kaciewright please send a report to Litespeed, from LSC(you will need to briefly turn it ON) => Toolbox => Report => click on “Send to Litespeed” and share the ID generated. Then you can disable LSC until we can debug it.

    Thread Starter kaciewright

    (@kaciewright)

    3 months, 1 week ago

    Report ID DSQTGIWK

    Thanks for your help!

    Plugin Support litetim

    (@litetim)

    3 months, 1 week ago

    @kaciewright I tested buy a ticket. I got to payment page(where you enter card) and it is working.
    The error appear in the next steps?

Viewing 5 replies - 1 through 5 (of 5 total)

You must be logged in to reply to this topic.