Conflict ElementsKit / Elementor

  • Resolved fbituner

    (@fbituner)


    5 years, 7 months ago

    Hi guys,

    I’m Fabio

    When elementsKit Lite plug in is active Elementor Widget Panel does not load and has the continuously spinning “Loading”

    May you help me?

    Some system info attached.

    == Server Environment ==
    Operating System: Linux
    Software: Apache
    MySQL version: Percona Server (GPL), Release 86.0, Revision eba1b3f v5.6.44-86.0
    PHP Version: 7.3.17
    PHP Max Input Vars: 1000
    PHP Max Post Size: 30M
    GD Installed: Yes
    ZIP Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 5.4.2
    Site URL:
    Home URL:
    WP Multisite: No
    Max Upload Size: 30 MB
    Memory limit: 256M
    Permalink Structure: /%postname%/
    Language: it-IT
    Timezone: Europe/Rome
    Debug Mode: Inactive

    == Theme ==
    Name: Astra
    Version: 2.4.5
    Author: Brainstorm Force
    Child Theme: No

Viewing 5 replies - 1 through 5 (of 5 total)
  • benjirahmed

    (@benjirahmed)

    5 years, 7 months ago

    Hi @fbituner ,

    This loading issue usually happens for some server php configurations. Please increase your server PHP details. If you don’t have an idea about it contact your hosting provider. They will do this for you.

    upload_max_filesize = 256M

max_input_time = -1

post_max_size = 256M

max_input_vars = 8000

max_execution_time = 500

memory_limit = 512M

    After updating your problem should be solved but if you still face the problem please let us know. We are always here to help you.

    Thanks

    Sodik Owolabi

    (@sodmond)

    5 years, 6 months ago

    @benjirahmed I also have this same issue and I have a higher configuration already. See my settings below:

    upload_max_filesize = 1G

    max_input_time = 1500

    post_max_size = 1G

    max_input_vars = 8000

    max_execution_time = 1500

    memory_limit = 1G

    But the elementor panel won’t still load

    benjirahmed

    (@benjirahmed)

    5 years, 6 months ago

    Hi @sodmond ,

    Thanks for the server configuration info. Can you please open a support ticket from our support center (help.wpmet.com)? We would like to inspect the problem properly from your website and give you a quick solution as well.

    Waiting for your response and we are always here to help you.

    Regards

    Sodik Owolabi

    (@sodmond)

    5 years, 6 months ago

    Hey @benjirahmed I cleared my wordpress and browser cache yesterday night and the panel starts loading fine this morning. I am using W3 Total Cache.

    Thank you.

    • This reply was modified 5 years, 6 months ago by Sodik Owolabi.
    Giftorz Digital

    (@giftorz)

    5 years, 2 months ago

    @sodik Owolabi

    it worked!

    Shocked and problem solved.

Viewing 5 replies - 1 through 5 (of 5 total)

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