Conflict between plugins

  • liparikimberly

    (@liparikimberly)


    6 days, 11 hours ago

    Hello myCred,

    I’m currently configuring myCred on my site, it’s a great plugin.

    But, I noticed a problem that is affecting only the myCred Admin pages in myCred.

    They simply get the page screen all white, with nothing inside.

    So I looked for what might be causing this problem, and found the source of the error.

    [Source of the Error]
    Plugin “WP Hide & Security Enhancer” when the “New Content Path” and “New Plugins Path” options are enabled.

    Curiously this myCred is the only plugin in which this problem happens, and I use more than 30 plugins currently.

    It’s honestly annoying to be forced to disable these “WP Hide & Security Enhancer” options whenever you need to access the myCred Admin options in myCred …

    I do not know if someday you will be able to solve this problem, it seems to be something simple related to the directory of plugins / contents that apparently can not be changed [Unlike almost all other plugins].

    Thank you!

Viewing 1 replies (of 1 total)
  • Plugin Support muddasirhayat

    (@muddasirhayat)

    4 days, 8 hours ago

    Hi @liparikimberly,

    Thank you for providing the details and for identifying the conflict.

    We tested this behavior and confirmed that the issue is not caused by myCred itself. The problem occurs when WP Hide & Security Enhancer has the “New Content Path” and “New Plugins Path” options enabled. These settings modify the default WordPress plugin/content paths, which affects the way myCred’s admin pages load.

    We also confirmed that the modified paths can affect other WordPress admin functionality as well, not only myCred.

    Since this behavior is caused by the way the security plugin changes WordPress’s default paths, we recommend contacting the WP Hide & Security Enhancer developers so they can review and adjust their implementation for better compatibility.

    As an alternative, you may also consider using a security plugin such as Wordfence, which provides security and firewall features without requiring these types of path modifications.

    For now, disabling the “New Content Path” and “New Plugins Path” options should allow you to access the myCred admin pages normally.

    Thank you for bringing this to our attention.

    Thank you

Viewing 1 replies (of 1 total)

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