Support » Plugin: WordPress Email Marketing Plugin - WP Email Capture » Confirmation caught in spam

  • Resolved bradlevinson

    (@bradlevinson)


    Hi there,

    I’m sending confirmation emails from our registered domain name’s server – it’s our .org’s URL as the sender address, but confirmation emails seem to be stuck in spam folders, notably within Gmail’s spam folders.

    Is there any way that I can minimize the odds that our confirmation emails will be stuck there?

    Thanks,
    Brad

    http://wordpress.org/plugins/wp-email-capture/

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  • Plugin Author Rhys Wynne

    (@rhyswynne)

    Volunteer Moderator

    Hi Brad,

    Unfortunately not sure. Is the email address valid? Somethings like that can affect the filter. Even if it’s wordpress@domain.com

    Alternatively fire the emails through your FTP using something like WP-SMTP. WP Email Capture sends email using the wp_mail functionality, so there is usually a bigger issue here – are your standard WordPress mails (comment notifications etc.) coming through okay?

    Rhys

Viewing 1 replies (of 1 total)
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