• Resolved supertrooper2

    (@supertrooper2)


    Justin,

    Your Google Analytics Top Content Widget has been a great feature on my website until it stopped working last night.

    Google analytics stopped working, and the only way to restart it was to install API access with an API Key, a client ID and a Client Secret. This was only possible when I installed the Google Analytics Dashboard for WP plugin. The old plugin Google Analytics Dashboard could not be configured with the 3 API access codes.

    But then when Google Analytics Dashboard is de-activated I get the error message “The “Google Analytics Top Content” widget requires the plugin, “Google Analytics Dashboard”, to be installed and activated.”

    Can the “Google Analytics Top Content” widget be configured to work with the plugin “Google Analytics Dashboard for WP” instead of “Google Analytics Dashboard”?

    Please advise.

    http://wordpress.org/extend/plugins/google-analytics-top-posts-widget/

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Justin Sternberg

    (@jtsternberg)

    Google Analytics Top Content Widget requires “Google Analytics Dashboard” because it piggybacks on its functionality.

    The plugin is working great for me, so I’m afraid I don’t have any insight to your particular situation. I’m also not able to troubleshoot the “Google Analytics Dashboard” plugin since it is not mine.

    A suggestion, use that plugin’s “Login using Google’s OAuth system” method.

    Thread Starter supertrooper2

    (@supertrooper2)

    Hi Justin

    This may be the solution.

    Where can I find Google Analytics Dashboard’s “Login using Google’s OAuth system” method?

    Thanks in advance for your support.

    Plugin Author Justin Sternberg

    (@jtsternberg)

    on the plugin’s settings page.. YOURSITE.COM/wp-admin/options-general.php?page=google-analytics-dashboard/gad-admin-options.php

    If you’re already signed in, there may not be an option to re-auth.. may try deleting/reinstalling the plugin.

    Thread Starter supertrooper2

    (@supertrooper2)

    Hi Justin

    Deleting and re-installing the plugin doesn’t solve the problem. The plugin’s settings’ page has absolutely no options visible but only shows the error message:

    Error gathering analytics data from Google: usageLimitsuserRateLimitExceededUnregUser Rate Limit Exceeded. Please sign uphttps://code.google.com/apis/console
    Please try again later.

    You state that your plugin “Google Analytics Top Content” is configured to “piggyback” on “Google Analytics Dashboard”. This plugin seems to me to have no reliable “Login using Google’s OAuth system”.

    Could your great plugin “Google Analytics Top Content” be configured to “piggyback” on the alternative plugin “Google Analytics Dashboard for WP”, which does have a reliable “Login using Google’s OAuth system”?

    Please advise.

    Ken

    Plugin Author Justin Sternberg

    (@jtsternberg)

    I’m sure it could, but would require some refactoring. Your best bet is to take your support questions to the author of the Google Analytics Dashboard plugin.

    Thread Starter supertrooper2

    (@supertrooper2)

    Justin

    Unfortunately I get no answers from Carson McDonald, and the plugin is not even certified with the WordPress 3.5.2.

    How much refactoring would actually be involved in “piggybacking” on the alternative plugin “Google Analytics Dashboard for WP”?

    The combination of Google Analytics Top Content Widget and Google Analytics Dashboard for WP could be a “world-beater”!

    Please advise.

    Plugin Author Justin Sternberg

    (@jtsternberg)

    Sorry for your irritation. My next suggestion would be to delete that plugin’s options from the database so you’re presented with a fresh install. You could then use the OAuth method.

    My plate is too full as it is at the moment, so I won’t be able to update this plugin with your suggestions any time soon.

    Thread Starter supertrooper2

    (@supertrooper2)

    Justin,

    De-activating and re-installing GAD doesn’t solve the problem.

    Should I be deleting something from the phpMyAdmin database?

    Please advise where to find the plugin’s options.

    Thanks in advance for your great advice.

    Ken

    Plugin Author Justin Sternberg

    (@jtsternberg)

    try dropping

    add_action( 'admin_init', 'delete_gad_options' );
    function delete_gad_options() {
    	delete_option( 'gad_login_pass' );
    	delete_option( 'gad_login_email' );
    	delete_option( 'gad_auth_token' );
    }

    in your theme functions.php file, refresh an admin page, then delete the code or comment it out.

    Thread Starter supertrooper2

    (@supertrooper2)

    Justin

    This works in that the GAD settings page becomes visible with the options to Login using Google’s OAuth system and “Start the Login Process”. However after clicking the button the GAD settings page re-appears with the old error message:

    Error gathering analytics data from Google: usageLimitsuserRateLimitExceededUnregUser Rate Limit Exceeded. Please sign uphttps://code.google.com/apis/console – Please try again later.

    We seem to be making progress and I have the feeling that we are just one step away.

    Please advise next step to resolve this problem.

    Thread Starter supertrooper2

    (@supertrooper2)

    Justin

    After dropping the code into my theme functions.php file, refreshing an admin page, then deleting the code and clearing the cache, both Google Analytics Dashboard and Google Analytics Top Content Widget work perfectly again.

    Once again you have solved my problem. Your support is outstanding, and Google Analytics Top Content Widget remains the best plugin on my list.

    Many thanks for finding the solution to this problem.

    Ken

    Plugin Author Justin Sternberg

    (@jtsternberg)

    Excellent!

Viewing 12 replies - 1 through 12 (of 12 total)

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