Support » Plugin: Contact Form 7 - Conditional Fields » Condicional fields not work

  • I use the condicional field normaly until now, suddently 1 week ago it stopped working, i cheked the plugins updates, plugins installed lately, even i try to install a previous version of CF7(it had been updated recently) and nothing, its still not working, any help for that? i suspect it may be something of jsvascript, but i don’t know use javascript, thanks for the atencion.

    PD: Sorry for my very bad english, i hope you understand what I mean.

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Author Jules Colle

    (@jules-colle)

    can’t help you without at least a link to your page.

    That’s the page

    The condicional code:

    [select* decirnos "Que quiere decirnos?" "Pedir presupuesto" "Quiere trabajar con nosotros?" "mas información"]
    
    [group presupuesto]
    
    <label>En cual o cuales de nuestros servicios desea pedir presupuesto?</label>
    
    [select presupuesto "presupuesto" "P1" "P2" "P3"]
    
    [textarea sobre que placeholder "Escribe sobre lo que quieres pedir presupuesto"]
    
    [/group]
    
    [group trabajar]
    
    [file subirarchivo limit:5000000]
    
    [select departamento "departamento" "administración" "comercial" "técnico"]
    
    <label>Quieres comentarnos algo mas?</label>
    
    [textarea comentar placeholder "Escribe lo que quieras comentarnos"]
     
    [/group]
    
    [group informacion]
    
    <label>Díganos, de que desea tener mas información?</label>
    
    [textarea mas información placeholder "Escribe sobre lo que quieras informarte"]
    
    [/group]
    

    Condicional fields

    Thanks for your atencion 🙂

    Plugin Author Jules Colle

    (@jules-colle)

    These statements are not valid:
    [textarea sobre que placeholder "Escribe sobre lo que quieres pedir presupuesto"]
    [textarea mas información placeholder "Escribe sobre lo que quieras informarte"]

    names of fields should not contain spaces or special characters.

    Change the names to sobre_que and mas_informacion

    After that, fix your javascript errors. If you still have problems after that, check out the tutorial at https://conditional-fields-cf7.bdwm.be/conditional-fields-for-contact-form-7-tutorial/

    Ok, thanks for te answer, i change that what you told me, but the problem is still here, i don’t know javascript, can you help me on it?

    Plugin Author Jules Colle

    (@jules-colle)

    do you get the javascript error if you disable the conditional fields plugin? If so, keep disabling plugins until you pinpoint the plugin responsible for the error. Then contact the author.

    • This reply was modified 1 year, 10 months ago by Jules Colle.

    I did a new instalation with a new wordpress, only installing the CF7 and the condicional fields and i have the same problem,and also it don’t give me a JS error, its very strange all this thing

    Plugin Author Jules Colle

    (@jules-colle)

    can you give me a link to the page? Could it be that a browser plugin is interfering? Have you tried opening the page in incognito mode?

    The page

    i try it in other browsers, and in incognito, but not works, im desesperate xD

    Plugin Author Jules Colle

    (@jules-colle)

    This does not look like a fresh wordpress install. Could you activate a basic theme like twentysixteen or something?

    No, that’s not the instalation free, i got it in local and i can not put it here

    Plugin Author Jules Colle

    (@jules-colle)

    nothing much I can do than, sorry. It’s probably related to your theme as far as I can see.

    But in that theme its working days ago, and suddently, in no longer works, the instalation free is in a twenty eighteen or something and not works, i’m not know what else to do

    Hi Jules, any answer about this?

    Plugin Author Jules Colle

    (@jules-colle)

    There’s absolutely nothing I can do unless you put your page online and give me the link.

    The page is this: http://prevent.provesweb.es/contactanos/, but if you refer at the free instalation, that’s a local page.

Viewing 15 replies - 1 through 15 (of 17 total)
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