Support » Plugin: Contact Form 7 - Conditional Fields » Condicional fields not work

  • gefasocialmedia

    (@gefasocialmedia)


    I use the condicional field normaly until now, suddently 1 week ago it stopped working, i cheked the plugins updates, plugins installed lately, even i try to install a previous version of CF7(it had been updated recently) and nothing, its still not working, any help for that? i suspect it may be something of jsvascript, but i don’t know use javascript, thanks for the atencion.

    PD: Sorry for my very bad english, i hope you understand what I mean.

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Author Jules Colle

    (@jules-colle)

    can’t help you without at least a link to your page.

    gefasocialmedia

    (@gefasocialmedia)

    That’s the page

    The condicional code:

    [select* decirnos "Que quiere decirnos?" "Pedir presupuesto" "Quiere trabajar con nosotros?" "mas información"]
    
    [group presupuesto]
    
    <label>En cual o cuales de nuestros servicios desea pedir presupuesto?</label>
    
    [select presupuesto "presupuesto" "P1" "P2" "P3"]
    
    [textarea sobre que placeholder "Escribe sobre lo que quieres pedir presupuesto"]
    
    [/group]
    
    [group trabajar]
    
    [file subirarchivo limit:5000000]
    
    [select departamento "departamento" "administración" "comercial" "técnico"]
    
    <label>Quieres comentarnos algo mas?</label>
    
    [textarea comentar placeholder "Escribe lo que quieras comentarnos"]
     
    [/group]
    
    [group informacion]
    
    <label>Díganos, de que desea tener mas información?</label>
    
    [textarea mas información placeholder "Escribe sobre lo que quieras informarte"]
    
    [/group]
    

    Condicional fields

    Thanks for your atencion 🙂

    Plugin Author Jules Colle

    (@jules-colle)

    These statements are not valid:
    [textarea sobre que placeholder "Escribe sobre lo que quieres pedir presupuesto"]
    [textarea mas información placeholder "Escribe sobre lo que quieras informarte"]

    names of fields should not contain spaces or special characters.

    Change the names to sobre_que and mas_informacion

    After that, fix your javascript errors. If you still have problems after that, check out the tutorial at https://conditional-fields-cf7.bdwm.be/conditional-fields-for-contact-form-7-tutorial/

    gefasocialmedia

    (@gefasocialmedia)

    Ok, thanks for te answer, i change that what you told me, but the problem is still here, i don’t know javascript, can you help me on it?

    Plugin Author Jules Colle

    (@jules-colle)

    do you get the javascript error if you disable the conditional fields plugin? If so, keep disabling plugins until you pinpoint the plugin responsible for the error. Then contact the author.

    gefasocialmedia

    (@gefasocialmedia)

    I did a new instalation with a new wordpress, only installing the CF7 and the condicional fields and i have the same problem,and also it don’t give me a JS error, its very strange all this thing

    Plugin Author Jules Colle

    (@jules-colle)

    can you give me a link to the page? Could it be that a browser plugin is interfering? Have you tried opening the page in incognito mode?

    gefasocialmedia

    (@gefasocialmedia)

    The page

    i try it in other browsers, and in incognito, but not works, im desesperate xD

    Plugin Author Jules Colle

    (@jules-colle)

    This does not look like a fresh wordpress install. Could you activate a basic theme like twentysixteen or something?

    gefasocialmedia

    (@gefasocialmedia)

    No, that’s not the instalation free, i got it in local and i can not put it here

    Plugin Author Jules Colle

    (@jules-colle)

    nothing much I can do than, sorry. It’s probably related to your theme as far as I can see.

    gefasocialmedia

    (@gefasocialmedia)

    But in that theme its working days ago, and suddently, in no longer works, the instalation free is in a twenty eighteen or something and not works, i’m not know what else to do

    gefasocialmedia

    (@gefasocialmedia)

    Hi Jules, any answer about this?

    Plugin Author Jules Colle

    (@jules-colle)

    There’s absolutely nothing I can do unless you put your page online and give me the link.

    gefasocialmedia

    (@gefasocialmedia)

    The page is this: http://prevent.provesweb.es/contactanos/, but if you refer at the free instalation, that’s a local page.

Viewing 15 replies - 1 through 15 (of 17 total)
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