Hello @benzett83
Thanks for your message. By default, all event saved as WooCommerce virtual product, but there is an option in the Event setting
Enable Shipping Method on the event? If it’s set as Yes then all the event seat virtual as NO.
These linked Woocommerce products for events are saved as a hidden product that’s why these products are not showing into the woo-commerce product list.
Currently, we are making a new event template for Virtual Event with the Speakers list it will be released in this week I hope it will help you with your webinar ticket event.
Thanks
Dear Abdullah, thanks for your answer! Then there must be a bug:
“Enable shipping method” is set to no and still the orders don’t get completed automatically… Any other ideas how I could fix that?
Thanx!
B
@benzett83 thanks for reporting about the issue, we are checking the issue and if there anything wrong we will fix it and will release a new version.
Hi Abdullah,
Thanks for creating this great plugin. I think it will help the non-profit organization I am working with a lot.
I am having the same issue as above. I have free events but when the person registers (I tested today) no email notification is sent because the event shows as processing rather than completed in WooCommerce.
One other question:
1. In the email settings, in addition to the name, email address and subject, there is a box for confirmation email text. I am assuming that information gets replaced with the text in the Confirmation Email Text field for the event. Is that correct?
Finally, there are some typos. In the multiple date events, the text at the bottom of the event when using the shortcode should say “View More Dates” instead of “View More Date” and on the event page on the right sidebar it should say “View All Dates” instead of “View All Date.”
Thanks for your constant improvement. I can see from the feedback in the support you make frequent updates to improve.
Update:
Actually, the thank you for your order WooCommerce email did come through, but not the email confirmation the plugin should be sending. Does that use wp_mail? How can I troubleshoot?
I see from another thread that the plugin sends the confirmation when the order is completed, so that is probably why I didn’t receive it. I assume you’re still working on the orders completing automatically.
