• Resolved denisgomesfranco

    (@denisgomesfranco)


    Hello. I know this could be a problem with how Tutor LMS works but I’d like to report this issue anyway, maybe you have some idea for a fix.

    I am using Tutor LMS + Woocommerce on a site that uses Easy Optimizer. I have enabled the Defer Javascript Execution with the Defer method and deferring Javascript works correctly on every site I tested but this one with Tutor LMS ended up having one quirk.

    When browsing as a student and viewing a class that has a video embed, Tutor LMS shows the loading spinner first and the video embed loads behind it, but the spinner never hides. Probably that Javascript never loaded or never ran.

    If I view the course’s page without optimizations, it shows correctly. If i disable Defer Javascript it also shows correctly. But the weird thing is: even if I put that class’ URL in the Exclude URLs, or in caching’s Excluded URLs, the problem persists. It seems to me that the optimization exclusion isn’t working, whether I use a wildcard URL or the full exact URL. I had to disable deferring completely so it could work.

    I will post this to Tutor LMS support forum as well.

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  • Plugin Contributor Uzair

    (@uzairwp)

    Hi, thanks for reporting this issue.

    Could you please check the browser console on the affected page and let us know if there are any JavaScript errors? If there are no errors, please provide us with the source code of that page so we can investigate further.

    Thanks!

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