• Resolved denisgomesfranco

    (@denisgomesfranco)


    Hello. I am running Tutor LMS on a site with Woocommerce and the Easy Optimizer plugin. In Easy Optimizer I enabled Javascript delaying with the Defer (native browser) method so as to maximize compatibility.

    However one issue that showed up is that with a course that had a video embed, the loading spinner showed up and never went away. The video embed loaded behind the spinner but the spinner itself was broken. I know this is a problem with the optimization and I have posted to their support forums, however I would like to report this here as well since I guess it’s common for people to use optimization plugins and I know that optimizations should be tested thoroughly, but I found it odd that this specific situation happened. I may be wrong but I am under the impression that Tutor LMS would at least be somewhat compatible with some optimization techniques.

    I tried adding the course pages to Easy Optimizer’s exclusion settings but that didn’t work, so I reported this to them as well. Still, I feel this spinner thing may be a bug in Tutor, as everything else on the site works just fine with javascript delayed.

    And again: I set it up to delay via browser methods and *not* to delay until first interaction (as I am aware this would actually break too many other things, including the spinner).

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  • Hello @denisgomesfranco ,

    Thank you for providing such detailed information and for reporting the issue.

    At the moment, Tutor LMS does not have official compatibility with the Easy Optimizer plugin. JavaScript optimization and defer/delay mechanisms can affect how Tutor LMS scripts are loaded and executed, which may cause elements such as the video loading spinner to behave unexpectedly.

    Since you have already confirmed that the issue appears after enabling the JavaScript defer option, we recommend keeping Tutor LMS-related scripts excluded from the optimization settings, if the optimization plugin provides an option to do so.

    Best Regards,
    Sunjida

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