I would like to personally review, diagnose, and investigate the issue from my side. Once I have the necessary details, I will do my best to identify the root cause and provide an appropriate solution.
When contacting me, please include as much information as possible, such as:
A detailed description of the issue
Screenshots or screen recordings (if available)
The plugin version you are using
Any error messages you have received
The steps required to reproduce the issue
The more details you provide, the faster and more accurately I will be able to diagnose and resolve the problem.I look forward to your email.
Thank you for the quick reply. I will share all the details to quickly produce the issue.
The issue was first introduced in the last 2 updates of the Email OTP Authenticator plugin, where WooCommerce displayed: WooCommerce has detected that some of your active plugins are incompatible with currently enabled WooCommerce features. Please review the details.
To produce same:
Install a clean (local or dev) fresh installation of latest WordPress version or any version
Install the latest WooCommerce (or even any version) and make sure that you have
Under settings > Advanced > features > High-performance order storage (recommended) is enabled
Install the Email OTP Authenticator plugin v6.4.4 (the latest version or any of the previous 2 versions they will have the same issue)
You will have message: WooCommerce has detected that some of your active plugins are incompatible with currently enabled WooCommerce features. Please review the details.
Please let me know if any further information needed.
Thank you for sharing the details.I have reviewed the information you provided, and it appears that the issue may be caused by a compatibility conflict with some part of WooCommerce’s High-Performance Order Storage (HPOS) functionality.
I will now begin diagnosing the issue in detail to identify the exact cause. I will work on finding a solution as quickly as possible and provide you with a resolution at the earliest.
Thank you very much for bringing this issue to my attention and for sharing the details with me.
In my plugin, there was a required declaration for WooCommerce HPOS (High-Performance Order Storage) compatibility that I unintentionally missed. Although the plugin was already fully compatible with WooCommerce HPOS, the missing declaration caused WooCommerce to display a compatibility warning/error message.
I have now added the missing declaration, and WooCommerce is no longer displaying any such message for my plugin.
To apply the fix, please simply uninstall the current installation of the plugin and then download and install the latest version (6.4.4) from the WordPress Plugin Repository. After reinstalling version 6.4.4, you should no longer experience this issue.
If you are satisfied with the plugin and the support service provided, I would greatly appreciate it if you could take a moment to leave a review. Your feedback is always valuable, and I would be sincerely grateful for your support.
Thank you very much for your feedback and for bringing this matter to my attention.
