Thread Starter
Napes1
(@napes1)
HELP! Notifications showing no author, no e-mail, no URL, no comment, no nothing! I’m getting similar notifications for every category, article and post for the site. The dashboard shows “0” comments, spam and trash. Some comments survive on the site, but only for current members and only in the “activity.”
I’ve seen other posts with the same issue with no resolution. Has anyone successfully fixed this problem? Here’s a sample notification:
A new comment on the post “The Jelly Jar” is waiting for your approval
http://boomersconnect.com/articles/the-jelly-jar/
Author : (IP: , )
E-mail :
URL :
Whois : http://whois.arin.net/rest/ip/
Comment:
Approve it: http://boomersconnect.com/wp-admin/comment.php?action=approve&c=0
Trash it: http://boomersconnect.com/wp-admin/comment.php?action=trash&c=0
Spam it: http://boomersconnect.com/wp-admin/comment.php?action=spam&c=0
Currently 0 comments are waiting for approval. Please visit the moderation panel:
http://boomersconnect.com/wp-admin/edit-comments.php?comment_status=moderated
Have you tried:
– deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
– switching to the Twenty Ten theme to rule out any theme-specific problems.
– resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.
– re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress.
– increasing the memory available to PHP:
http://wordpress.org/support/topic/253495#post-1017842
Thread Starter
Napes1
(@napes1)
esmi, thanks for trying. I’ve deactivated all plugins; no luck. I’ve switched Themes from Buddy Press 1.3.3 to Twenty Ten; no luck. I’ve tried reloading WP 3.1.1; no luck. I’m not sure how to access PhpMyAdmin so I can’t reset plugins by that route.
I’ve tried posting a comment while logged on as Admin and anonymously and still no luck. I get an email notification to moderate with all the data missing and “0” comments on the dashboard. I’ve switched back to BP 1.3.3 but left the plugins off.
The site is hosted by GoDaddy. Wouldn’t they provide adequate PHP memory? Where would I find wp-admin and wp-includes folders?
Wouldn’t they provide adequate PHP memory?
Not necessarily as memory usage varies from install to install.
Where would I find wp-admin and wp-includes folders
In the same folder that you installed WordPress into.
Thread Starter
Napes1
(@napes1)
esmi, I accessed the php.ini file on the host and found no reference to to “memory_limit =” Is this a line that must be added? I’ve also downloaded a “fresh” copy of WP 3.1.1, but have no idea how to replace the existing files on the host, or whether this would do any more than running a new automatic update. Plug ins are ALL deactivated. Is there a memory cache that must be emptied?
Thanks for your patience and advice.
Is this a line that must be added?
Yes.
have no idea how to replace the existing files on the host
You need to use FTP or whatever file management system your host provides.
Is there a memory cache that must be emptied?
Not unless you’ve been using a caching plugin.
Thread Starter
Napes1
(@napes1)
OK, where in the ini file should the line be added? (I’m not a coder). Is replacing the wp-admin and wp-includes folders as simple as copy and paste?
It should be an extremely simple job using FTP. Just re-upload those 2 folder.
Thread Starter
Napes1
(@napes1)
esmi, I’m still nowhere.
I’ve added memory_limit = 64M to my php.ini file. I’ve uploaded a fresh wp_admin and wp_includes to the host manager. I’ve deactivated plugins.
I must say that I am completely frustrated! Any more thoughts?
Have you checked the wp_comments table in your database? Are the comments still listed in that table?
Thread Starter
Napes1
(@napes1)
emsi, I’ve discovered a problem with the wp_comments file in the database. When I tried to create a back-up, I get “error 144 wp_comments marked as crashed and last (automatic) repair failed when using lock tables”. The file shows up in the database table, but I can’t browse or view the file content. All other files are accessible.
This explains why the comments don’t appear on the web site any longer, but now I’m left wondering what caused the “crash” and how to replace or repair it. Any suggestions?
Thread Starter
Napes1
(@napes1)
emsi, I managed to repair wp_comments file on my database, so comments are working again. Not sure what caused it to crash, though. Thanks for your help.
As “Theme Diva”, maybe you can help me understand why my widgets aren’t functional on my home page. It continues to show the oldest post, not the newest and featured articles only show a title with no link to the article itself. Too, in my column 2 it shows an article that I didn’t include in the widgets (Michigan Wines) and it has a hot link to the document!
I’ve included all pertinent category ID’s and the Titles as they appear on the articles, but it won’t point to the article from the home page. Am I missing something?
Have you tried switching to the Twenty Ten theme to rule out any theme-specific problems?
