Support » Fixing WordPress » Comments and replies to comments not loading

  • I am trying to reply to a comment and the page hangs at this url with a blank screen. I’ve just updated from 3.4 to 3.4.2 and am still having the problem. I’ve tried replying from the WP dashboard as well and that doesn’t work either. I type the text in the comment box, the circle makes one cycle, but then the text remains in the field with no comment.
    We do use a custom theme.

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  • esmi


    Forum Moderator

    – switching to the Twenty Eleven theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    resetting the plugins folder by FTP or phpMyAdmin.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress.

    – running the upgrade manually via wp-admin/upgrade.php

    OK! Now commenting works. Can I change back to my custom theme? YES! That worked. Thank you for your quick and effective help!!



    Forum Moderator

    If you do change back, your comment functionality may disappear again – in which case, the problem lies within your custom(?) theme.

    Oh. Now I need to try re-activating plug-ins one-by-one? I bet it’s the wibya toolbar that’s causing the issue.

Viewing 4 replies - 1 through 4 (of 4 total)
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