• Resolved mperry8304

    (@mperry8304)


    Since the update the plugin no longer properly displays items in 2 columns. It displays 1 column of results while leaving room for the second column, but not displaying anything. This is occurring on multiple sites.

    • This topic was modified 3 months, 3 weeks ago by mperry8304.
    • This topic was modified 3 months, 3 weeks ago by mperry8304.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author caterhamcomputing

    (@caterhamcomputing)

    I’m glad to see you managed to resolve this issue … if you had to do something particular, it would be helpful to me if you could let me know a few details so that I can fix any issues in the plugin (which theme for example, so that I can determine the cause of the incompatibility … or how you resolved the issue). Any information that could help me recreate the original problem would be greatly appreciated and will help to make the plugin better for everyone in the future.

    Thread Starter mperry8304

    (@mperry8304)

    Thanks so much for responding. Actually, I was going to reopen the ticket. I thought it was fixed, but I was looking at a cached version of my sites.

    Plugin Author caterhamcomputing

    (@caterhamcomputing)

    OK, can you post a link to a page that has an issue so that I can see what’s happening?

    If you’d prefer to let me have the information more privately, please use the contact form at ccplugins.co.uk ( https://ccplugins.co.uk/contact/ ) to send me details.

    Useful information would be which theme the site uses, whether any bespoke functionality has been put in place for CC Child Pages using hooks/filters/custom CSS, a copy of the shortcode used on the page (I am assuming that the shortcode was used as this appears to be a problem with the new version of plugin causing problems with an existing site).

    Thread Starter mperry8304

    (@mperry8304)

    I thought I’d replied to your kind offer of help, but no. My apologies. I’m responding via your contact form now.

    Thread Starter mperry8304

    (@mperry8304)

    Thanks so much for your help! I’ve made the CSS change you suggested and that took care of the issue.

Viewing 5 replies - 1 through 5 (of 5 total)

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