Hi @neilgee,
I hope you are doing well. Please create a ticket on our technical support channel so that we can connect you directly with our Technical team.
Looking forward to getting your issue resolved.
Thanks and regards,
Support Team – WPExperts
Hi @neilgee ,
I hope you are doing well.
It’s just a follow-up about your issue. Has your issue been resolved?
Waiting for your response.
Thanks and regards,
Support Team – WPExperts
Hi @neilgee ,
I hope you are doing great. We have been waiting to hear from you for the last week and assume your issue has been resolved.
Feel free to reopen this issue in case the problem persists.
Thanks and regards,
Support Team – WPExperts
Yes this can be closed now, ran some server security updates and all is ok now