close lightbox when exiting content

  • Resolved lmcknight07

    (@lmcknight07)


    5 years, 7 months ago

    Hi Uncanny Owl team (or anyone else with an answer)
    We have a captivate action set to “exit”. When uploaded to LD using uncanny owl (displaying in lightbox, 90%) it closes the content but the shaded screen of the lightbox with the x in the top right does not close. Is there a way to have the lightbox fully close when the content does?
    Kind thanks
    Lauren

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  • Plugin Author Uncanny Owl

    (@uncannyowl)

    5 years, 7 months ago

    Hi Lauren,

    I’m afraid this forum is for questions about the Uncanny Toolkit only.

    What you describe isn’t something I recognize and we would have to take a closer look at the site; another plugin or the theme may be introducing the conflict (I would also try right-clicking on the page, choosing Inspect, then looking for errors in the Javascript console). If you can set up a student account with access to the page in question and send those details to our help desk, we can definitely take a look at this for you.

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