Cleantalk blocks searches
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Hi
It seems that CleanTalk spam protection was blocking searches for non-admin users. I disabled the setting, and everything is working again.
However, I was not aware of this setting, so I probably need to check our other sites as well.
This concerns me because the user being blocked was a Shop Manager. The message shown was:
“Forbidden. Email does not exist. Check that email without typos. Your_Email”
But that should not be possible.
Could this be a conflict with the search plugin we use in our WooCommerce shop? Also, is it safe to leave this CleanTalk setting disabled?
I’m not sure why it was triggered.
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Hello,
Thank you for your request.
The manager may have made a typo in the email address.
The CleanTalk Anti-Spam plugin is fully integrated with WooCommerce.
You can review the instructions for working with Anti-Spam logs here: https://cleantalk.org/help/feedback-spam
To investigate the specific reason for the request being blocked, please contact us through our private ticket system:https://cleantalk.org/my/support/open
Best regards,
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