• Resolved eljefejb

    (@eljefejb)


    Installed the latest version (2.8.0) since we have the same on another site and it works well there. On the new site, it only displays the loading spinner and never actually shows any slides.

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  • Plugin Support Mihai

    (@mceban)

    Hi @eljefejb,

    It seems there might be a conflict between Soliloquy and either another plugin or your theme.

    To test for a conflict, start by creating a backup of your site. If you don’t have a backup solution, here are some plugins recommended by WPBeginner.

    Once backed up, deactivate all plugins except Soliloquy and check if the issue persists. If it resolves, reactivate them one by one to identify the conflicting plugin.

    If the problem continues, try switching to a default WordPress theme, like TwentySeventeen, to determine if your theme is causing the conflict. Once you identify the conflicting plugin or theme, consider reaching out to their support for further assistance.

    For detailed instructions, please visit our troubleshooting guide.

    I hope this helps! If you have any questions, feel free to ask.

    Thanks!
    Mihai

    Thread Starter eljefejb

    (@eljefejb)

    Found it! I had an old plugin that included jQuery 3.5, back when WordPress only included 3.4. Now that WordPress ships with jQuery 4, I can remove that function. This gets rid of the jQuery error that was seemingly holding up the show.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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