Support » Fixing WordPress » Cheope Theme – Woocommerce Plugin, Server Error – Code: 500

  • cb-1993



    Having some major issues here at the moment with my woocommerce theme!

    I started off trying to find out where a reviews tab was on the ecommerce site that I’m building, so I began searching through related php files so I could remove it. I’m a dummy with wordpress and don’t know exactly how everything works, so I tried to use trial and error by cutting and pasting anything to do with ‘reviews’ and saving it to a file outside the FTP files so I could put it back incase it didn’t work. I eventually stumbled across a function which was called – yit_woocommerce_add_info_panel(), I removed this and backed it up, which then destroyed the site and made it so this bloody server error keeps appearing.

    – – – – – – – – – – – – Error message – – – – – – – – – – – – – – –

    The website encountered an error while retrieving It may be down for maintenance or configured incorrectly.
    Error code: 500

    – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – –

    I tried putting it back exactly where it was but it just kept showing this error? Nothings missing from these php files, so I’m really confused as to why it’s just showing this error all the time!

    At the moment I’ve disabled the woocommerce plugin by renaming the folder in the FTP, but it won’t let me re-install another one.

    I’m thinking it’s something to do with the woocommerce folder inside the theme that I’ve installed, but I don’t have a clue how to fix it!

    Maybe one of you guys have had a similar problem, please help!



    Webstie Link –

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  • WPyogi


    Forum Moderator

    You’ll have to ask WooCommerce here:

    or if it’s a theme problem, you’ll need to ask WooThemes – as these forums only support themes from the repository on this site.



    Forum Moderator

    You could also just reinstall the theme or replace the file you messed with via FTP or other file manager your host uses.



    There’s been quite a lot of work done to the theme at the moment so reinstalling it wouldn’t be an option. I tried replacing the file but no luck either… I’ll try asking WooCommerce!


Viewing 3 replies - 1 through 3 (of 3 total)
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