Rynald0s
(@rynald0s)
Automattic Happiness Engineer
Hi @sanstress!
This is very likely a conflict with your theme or another plugin, and I would recommend temporarily switch to another default WordPress theme, like Storefront, to see if the same happens there. If the issue goes away, then you will need to contact your theme author for further help. If the issue remains, then you will need to disable all plugins except for WooCommerce core, to see if that resolves the issue. If it does, you will need to re-enable each plugin on-by-one until it breaks again and then contact the author of the conflicting plugin.
If you don’t want to make this switch on your live production site, then I would recommend you use a free plugin like https://wordpress.org/plugins/wp-staging/ where you can do the test without it impacting your production site.
You can learn more about conflict testing here:
https://docs.woocommerce.com/document/how-to-test-for-conflicts/
Please let us know how it goes.
Cheers!
Rynald0s
(@rynald0s)
Automattic Happiness Engineer
Howdy.
We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.
Cheers!
