checkout error (Checkout page)
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Hello everyone,
I am developing my website, but unfortunately at the time of the test I found an error which is that my checkout page is not working. Since I am using a shortcode which is [woocommerce-checkout] but on my page only that line of code appears as I had to write something on that page in text. Can someone help me to try to resolve this error on my website? She was grateful for everything and sent the link to the website that doesn’t work: https://frescoscompaladar.com/checkout/
The page I need help with: [log in to see the link]
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Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
STATUS:
WordPress environment
WordPress address (URL): https://frescoscompaladar.com
Site address (URL): https://frescoscompaladar.com
WooCommerce version: 4.7.0
WooCommerce REST API package: 4.7.0 /home3/qyublrmy/public_html/wp-content/plugins/woocommerce/includes
WooCommerce Blocks package: 3.8.0 /home3/qyublrmy/public_html/wp-content/plugins/woo-gutenberg-products-block/
Action Scheduler package: 3.1.6 /home3/qyublrmy/public_html/wp-content/plugins/woocommerce/packages/action-scheduler
WooCommerce Admin package: 1.6.3 /home3/qyublrmy/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin
Log directory writable: /home3/qyublrmy/public_html/wp-content/uploads/wc-logs/
WordPress version: 5.5.3
WordPress multisite: –
WordPress memory limit: 256 MB
WordPress debug mode: –
WordPress cron:
Language: en_US
External object cache: –
Server environment
Server info: Apache
PHP version: 7.3.24
PHP post max size: 260 MB
PHP time limit: 30
PHP max input vars: 1000
cURL version: 7.73.0, OpenSSL/1.1.1h
SUHOSIN installed: –
MySQL version: 5.7.23-23
Max upload size: 256 MB
Default timezone is UTC:
fsockopen/cURL:
SoapClient:
DOMDocument:
GZip:
Multibyte string:
Remote post:
Remote get:
Database
WooCommerce database version: 4.7.0
Database prefix Q1w_
Total Database Size 5.86MB
Database Data Size 4.35MB
Database Index Size 1.51MB
Q1w_woocommerce_sessions Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Q1w_woocommerce_api_keys Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Q1w_woocommerce_attribute_taxonomies Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Q1w_woocommerce_downloadable_product_permissions Data: 0.02MB + Index: 0.06MB + Engine InnoDB
Q1w_woocommerce_order_items Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Q1w_woocommerce_order_itemmeta Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Q1w_woocommerce_tax_rates Data: 0.02MB + Index: 0.06MB + Engine InnoDB
Q1w_woocommerce_tax_rate_locations Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Q1w_woocommerce_shipping_zones Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Q1w_woocommerce_shipping_zone_locations Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Q1w_woocommerce_shipping_zone_methods Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Q1w_woocommerce_payment_tokens Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Q1w_woocommerce_payment_tokenmeta Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Q1w_woocommerce_log Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Q1w_actionscheduler_actions Data: 0.05MB + Index: 0.11MB + Engine InnoDB
Q1w_actionscheduler_claims Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Q1w_actionscheduler_groups Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Q1w_actionscheduler_logs Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Q1w_commentmeta Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Q1w_comments Data: 0.02MB + Index: 0.08MB + Engine InnoDB
Q1w_links Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Q1w_options Data: 3.05MB + Index: 0.06MB + Engine InnoDB
Q1w_postmeta Data: 0.36MB + Index: 0.14MB + Engine InnoDB
Q1w_posts Data: 0.09MB + Index: 0.06MB + Engine InnoDB
Q1w_termmeta Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Q1w_terms Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Q1w_term_relationships Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Q1w_term_taxonomy Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Q1w_usermeta Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Q1w_users Data: 0.02MB + Index: 0.05MB + Engine InnoDB
Q1w_wc_admin_notes Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Q1w_wc_admin_note_actions Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Q1w_wc_category_lookup Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Q1w_wc_customer_lookup Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Q1w_wc_download_log Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Q1w_wc_order_coupon_lookup Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Q1w_wc_order_product_lookup Data: 0.02MB + Index: 0.06MB + Engine InnoDB
Q1w_wc_order_stats Data: 0.02MB + Index: 0.05MB + Engine InnoDB
Q1w_wc_order_tax_lookup Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Q1w_wc_product_meta_lookup Data: 0.02MB + Index: 0.09MB + Engine InnoDB
Q1w_wc_reserved_stock Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Q1w_wc_tax_rate_classes Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Q1w_wc_webhooks Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Q1w_wpforms_tasks_meta Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Post Type Counts
attachment 78
cartflows_flow 2
cartflows_step 2
elementor_library 1
ml-slide 4
ml-slider 2
nav_menu_item 13
page 16
post 2
product 34
revision 74
wp_block 1
wpforms 1
wpsc_cart_orders 1
Security
Secure connection (HTTPS):
Hide errors from visitors
Active plugins (15)
Bluehost by Bluehost – 2.3.3
Elementor by Elementor.com – 3.0.13
ElementsKit Lite by Wpmet – 2.0.9.1
Google Analytics for WordPress by MonsterInsights by MonsterInsights – 7.13.0
Jetpack by WordPress.com by Automattic – 9.1
MetaSlider by MetaSlider – 3.19.0
OptinMonster API by OptinMonster Team – 1.9.18 – Installed version not tested with active version of WooCommerce 4.7.0
Profile Builder by Cozmoslabs – 3.3.1
Checkout Field Editor for WooCommerce by ThemeHigh – 1.4.4 – Installed version not tested with active version of WooCommerce 4.7.0
WooCommerce Combo Offers by WooExtend – 2.1.2 – Installed version not tested with active version of WooCommerce 4.7.0
WooCommerce Blocks by Automattic – 3.8.0
Direct Checkout for WooCommerce by QuadLayers – 2.4.2 – Installed version not tested with active version of WooCommerce 4.7.0
WooCommerce by Automattic – 4.7.0
WP Simple Paypal Shopping cart by Tips and Tricks HQ, Ruhul Amin, mra13 – 4.5.2
WPForms Lite by WPForms – 1.6.3.1
Inactive plugins (11)
Akismet Anti-Spam by Automattic – 4.1.7
Amelia by TMS – 1.0.22
CartFlows by CartFlows Inc – 1.5.22 – Installed version not tested with active version of WooCommerce 4.7.0
Claudio Sanches – PagSeguro for WooCommerce by Claudio Sanches – 2.14.0 – Installed version not tested with active version of WooCommerce 4.7.0
Ecwid Ecommerce Shopping Cart by Ecwid Ecommerce – 6.10.7
Hello Dolly by Matt Mullenweg – 1.7.2
Jilt for WooCommerce by Jilt – 1.7.9 – Installed version not tested with active version of WooCommerce 4.7.0
Really Simple SSL by Really Simple Plugins – 3.3.5
Styler for WPForms by Sushil Kumar – 2.0
UpdraftPlus – Backup/Restore by UpdraftPlus.Com, DavidAnderson – 1.16.34
WooCommerce PayPal Checkout Gateway by WooCommerce – 2.1.0 – Installed version not tested with active version of WooCommerce 4.7.0
Dropin Plugins (2)
db-error.php db-error.php
maintenance.php maintenance.php
Must Use Plugins (2)
Endurance Page Cache by Mike Hansen – 2.0.4
SSO by Garth Mortensen, Mike Hansen – 0.3
Settings
API enabled: –
Force SSL: –
Currency EUR (€)
Currency position left
Thousand separator ,
Decimal separator ,
Number of decimals 2
Taxonomies: Product types external (external), grouped (grouped), simple (simple), variable (variable), wooco (wooco)
Taxonomies: Product visibility exclude-from-catalog (exclude-from-catalog), exclude-from-search (exclude-from-search), featured (featured), outofstock (outofstock), rated-1 (rated-1), rated-2 (rated-2), rated-3 (rated-3), rated-4 (rated-4), rated-5 (rated-5)
Connected to WooCommerce.com: –
WooCommerce pages
Shop base: #15 – /shop/
Cart: #333 – /cart/
Checkout: Page does not contain the shortcode.
My account: Page does not contain the shortcode.
Terms and conditions: Page not set
Theme
Name: eStore
Version: 1.5.1
Author URL: https://www.themegrill.com
Child theme: – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce support:
Templates
Overrides estore/woocommerce/archive-product.php,
estore/woocommerce/cart/cart-totals.php,
estore/woocommerce/cart/cross-sells.php,
estore/woocommerce/checkout/form-billing.php,
estore/woocommerce/checkout/form-checkout.php,
estore/woocommerce/checkout/form-login.php,
estore/woocommerce/content-product.php,
estore/woocommerce/content-single-product.php,
estore/woocommerce/global/wrapper-end.php,
estore/woocommerce/global/wrapper-start.php,
estore/woocommerce/loop/add-to-cart.php,
estore/woocommerce/loop/price.php,
estore/woocommerce/loop/rating.php,
estore/woocommerce/single-product/price.php,
estore/woocommerce/single-product/related.php,
estore/woocommerce/single-product.php
Action Scheduler
Version: 3.1.6OK, it looks like your checkout page has this shortcode:
[woocommerce-checkout]… but the shortcode actually uses an underscore:
[woocommerce_checkout]Try changing it to
[woocommerce_checkout]and seeing if that works. 🙂Thanks! Resolved, I really appreciate your help. Do you know how I can change the names inside the buttons?
Do you know how I can change the names inside the buttons?
I’m not 100% sure what you mean. Do you want to change this text?
https://d.pr/i/XhAHch/A9XZcf9WAb
If so, we usually recommend the Say What plugin for quick text changes like that:
Hi,
The buttons I speak are like checkout, cart and other things that I would like to change from English to my mother language. For example, like the text and buttons that are in this photo with an arrow pointing. https://photos.app.goo.gl/jKAJEBuFc9UZXu1u9
And yes, I tried to use your tip but it didn’t work. Is there a more explicit tutorial to understand how this plugin works?-
This reply was modified 5 years, 5 months ago by
ines1204.
Hey @ines1204
For any specific help with the Say What plugin, I’d recommend reaching out to the plugin’s own support team.
While we’re experts on our own products, third party plugins are best supported by their own resp. developers (and more importantly, I’d rather not give you any incorrect information).
Alternatively, you can use Loco Translate. We have some details on how to use that in our documentation right here.
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
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This reply was modified 5 years, 5 months ago by
The topic ‘checkout error (Checkout page)’ is closed to new replies.