Checkout error "-1"

  • Resolved aranya2

    (@aranya2)


    10 years ago

    When I try to check out with Paypal Express, I get a blank page with “1” in the upper left corner. This error does not occur when I am logged in as an administrator.

    My WordPress, theme, and all my plugins are up-to-date. I have tried disabling all plugins except Woocommerce and this plugin, but I get the same error (“1” on blank page). I enabled error logging and no errors are being logged in the error log file. I am using the Woocommerce Storefront theme. My web host is WP Engine.

    Any ideas how to resolve this problem?

    https://wordpress.org/plugins/paypal-for-woocommerce/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor angelleye

    (@angelleye)

    10 years ago

    I’m sorry for the delay getting back to you. I was out of town for the weekend and I’m playing catch-up now.

    WP Engine can cause caching issues with WooCommerce in general. They actually provide a guide on how to get your ecommerce site to work on WP Engine, which basically boils down to contacting them for direct help.

    I’ve had a few people in the past with this problem and after contacting them they were able to get it fixed up pretty quickly.

    Thread Starter aranya2

    (@aranya2)

    10 years ago

    Thanks so much. I’ll contact them.

    Thread Starter aranya2

    (@aranya2)

    10 years ago

    You were exactly right. It was a caching problem. WP Engine wrote some exceptions and everything is working. Thanks for excellent support of this plugin. I really appreciate it and the great plugin!

    Plugin Contributor angelleye

    (@angelleye)

    10 years ago

    Glad you got it worked out!

    If you have a moment to leave a review for the plugin that would be greatly appreciated.

    Thread Starter aranya2

    (@aranya2)

    10 years ago

    Definitely!

Viewing 5 replies - 1 through 5 (of 5 total)

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  • 5 replies
  • 2 participants
  • Last reply from: aranya2
  • Last activity: 10 years ago
  • Status: resolved