• Resolved bertomolina98

    (@bertomolina98)


    Hello,

    I write because I don’t want that the Check Out page saves the fields from the customer’s information.

    You can try with this product, end the purchase and try again to buy and you will see your information in the fields automaticaly.
    I tried with Google Chrome, Microsoft Edge and Mozzila Firefox, from diferents devices such as PC, moviles and tablets and the problem still.
    URL: https://camisetasmartorell.com/producto/camiseta-algodon-impresa-todo-color/

    Don’t care, the only method of payment is wire transfer, you don’t have to put your bank/credit card information.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi there,

    You can try with this product, end the purchase and try again to buy and you will see your information in the fields automaticaly.

    I took a look, but none of the checkout fields contained any information. Do you see this not logged in or in an incognito window?
    If you do, get in touch with your site’s host and make sure they aren’t caching the cart, checkout, and my-account pages. Additionally, please make sure that any caching plugins on the site are configured according to this document.

    Best,

    Ross

    Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi again,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions!

    Best,

    Ross

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Check out save fields’ is closed to new replies.