Chechout and Cupon error

  • Resolved lucasampieri

    (@lucasampieri)


    1 week, 5 days ago

    I purchased the PRO package, installed Masteriyo PRO version 3.2.1 (the problem persists with v3.2.0), entered the verification key, and everything appears correctly in the profile settings, with the license showing a green light in ACTIVE STATUS.

    Since I did this: I no longer see the card information in the checkout, so I can no longer make payments or simulate payments.

    At least the coupon input appeared (which is why I downloaded Pro), but I’m still having a problem. When I create a new coupon, the error message “Failed to create coupon” appears.
    Sorry, you are not authorized to create resources.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    1 week, 5 days ago

    Hi @lucasampieri,

    The Coupon Code addon is a premium feature and this forum is intended for free version users. Posting premium support requests here may create confusion for other users.

    Since this is a premium feature, we kindly recommend reaching out to our support team directly through the live chat on our website. Please visit https://masteriyo.com/ and use the live chat option to get dedicated premium support.

    We will mark this topic as resolved. Thank you for your understanding!

    Best regards!

Viewing 1 replies (of 1 total)

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