Changing PHP version

  • 1fatbear

    (@1fatbear)


    5 years ago

    My ISP sent out an email to everyone saying that they were eliminating all of the earlier versions of PHP and would only be using PHP 7.4. I looked at my WP admin site and the only place I could find that says what version I am currently at is in the Site Health. It says:

    Your site is running an older version of PHP (7.2.25), which should be updated

    I logged in to my ISP’s control panel and opened their “PHP Manager”. It listed PHP 7.1 7.2 7.3 7.4 and I chose 7.4.

    Then I looked at the WP Site Health again and it still said 7.2.25.

    I found some instructions from WP support which said to backup and then upgrade my site, themes, and plugins to the latest. They were already at the latest, but I clicked the re-install version 5.7.1 button.

    After that was done I checked the Site Health again and it still says

    Your site is running an older version of PHP (7.2.25), which should be updated

    I double-checked on the ISP’s control panel and confirmed that I do have PHP 7.4 set as the version I wish to use.

    Any idea what I’m doing wrong?

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • George Appiah

    (@gappiah)

    5 years ago

    First, let’s note that WordPress does not have control over the version of PHP it runs. It merely uses whatever is loaded by your web server software (Apache, Nginx, IIS, etc). So any PHP upgrade can only happen on your server, there’s nothing to upgrade from WordPress’s perspective as far as PHP is concerned.

    One of two things could be happing with your case. Either:

    1) Site Health is misreporting the version of PHP you’re running, OR

    2) Even though you’ve set your account to use 7.4, version 7.2.25 may still be the loaded version (a custom configuration file may be pointing to the older version, or some environments, especially private servers, may require a reload/restart of the web server software for the new version of PHP to be loaded).

    Let’s find out:

    1. Create a new blank file named test.php in the root of your WordPress site (the same place where you have wp-content, wp-admin, and wp-includes folders and several wp- files)
    2. Open to EDIT the blank test.php file, drop in this single line of code, save and close the file: <?php phpinfo(); ?>
    3. Open the file’s URL in your browser (http://example.com/test.php). If all went well, you should see a page like shown below, with the version of PHP loaded by your webserver at the very top.

    PS: Delete the test.php file after this test.

    If the test shows you’re running PHP 7.4, then Site Health is simply misreporting and will eventually sort itself out. Nothing to do again.

    But if the test shows 7.2.25, then Site Health is right, and your site is indeed running this version of PHP. You’ll need to work with your ISP to ensure your site is running the correct version of PHP you’ve set in the ISP’s control panel.

    Thread Starter 1fatbear

    (@1fatbear)

    5 years ago

    I will do that.
    Thank you very much!

Viewing 2 replies - 1 through 2 (of 2 total)

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