Hi Jaime,
What you are seeing is expected behaviour of the older shortcode, not a bug, and it is easy to change without touching your WordPress admin email.
Your page is rendering the legacy shortcode [faz_cookie_policy]. That older shortcode was designed to work out of the box with zero configuration, so when no contact is provided it falls back to the site admin email (the address under Settings, General). That is why your own developer/support address shows up in the policy.
You have two ways to fix it.
Quick fix (keep the current shortcode)
The legacy shortcode accepts a contact attribute. Just edit the page and change the shortcode to:
[faz_cookie_policy contact=”info@yourmail.nl”]
The policy will then use that address instead of the admin email. You can also set site_name=”…” the same way if you want a custom name.
Recommended (use the new Cookie Policy generator)
We now ship a full Cookie Policy generator with its own shortcode, [faz_cookie_policy_complete]. The important difference: the complete shortcode does NOT read your WordPress admin email at all. It only uses the data you fill in on the generator page, so the published contact is always exactly what you typed there, never the admin address.
To switch:
- In wp-admin, open FAZ Cookie Manager and go to the Cookie Policy page.
- Fill in your company details and, importantly, the “Privacy contact email” field (this is the address that will appear in the policy). You can also set a separate DPO email, jurisdiction, retention period, etc.
- Save.
- On your cookie policy page, replace [faz_cookie_policy] with [faz_cookie_policy_complete].
After that the policy shows the email you entered in “Privacy contact email”, independent of your admin email.
A small heads-up for a future update: I’m going to make the new [faz_cookie_policy_complete] the primary, recommended shortcode in the plugin UI so this is clearer for everyone.
Let me know,
Best regards
