• Resolved bradleekw

    (@bradleekw)


    Hello

    I am trying to change the “Notification sender name” for the emails sent from the events plugin. No matter what I change it to the emails always have “WordPress” as the sender name. The “Notification sender address” does change though.

    I played around with adding filters in my functions.php file to change this, but ended up removing them. This is because my contact form plugin needed to change the name to the person who submitted the contact form for ease of answering questions. So I removed all that code from my functions.php. I just included this bit of information as I am not sure if somehow I affected the plugin with it.

    Thank you for any help!

    **** Forgotten Information ***

    Sorry, I forgot to mention. I am using WP Mail when experiencing the above problem. If I change to “SMTP” or “PHP Mail” then the email comes through with the email address as the title, as if it is not sending any name with the email.

    • This topic was modified 9 years, 3 months ago by bradleekw.
    • This topic was modified 9 years, 3 months ago by bradleekw.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support angelo_nwl

    (@angelo_nwl)

    I tried this one and seems to be working fine; would it be possible to try deactivating any other plugin to see if this causes the issue?

    Thread Starter bradleekw

    (@bradleekw)

    Sorry for the late reply!

    This problem actually ended up solving itself. The steps I went through prior to it solving itself was removing all things I had in the functions.php file with regards to changing the email parameters. Of course this then reverted it back to the default WordPress email address and name.

    The last mode I was trying before I gave up and did something else was “PHP Mail” and I set the email address and name. Prior to giving up it was not working as I had hoped and I was still getting the default parameters. However, after leaving it overnight I woke up to an automated email from the server with the correct name and email address in it.

    I hadn’t changed anything between the point of it not working and then working. Unfortunately that isn’t an explanation on how to fix the error, it’s more of a turn it off and back on approach, but it seemed to have worked.

    If anyone else experiences this I would suggest just leaving it for a while and seeing what happens.

    Thank you for the help!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Changing Notification sender name – Events Manager’ is closed to new replies.