Changes cannot be made to the plugin

  • Resolved propletenec

    (@propletenec)


    2 months, 1 week ago

    The plugin does not respond to changes made in the admin panel. After making a change, the “Save Changes” button remains inactive. The dropdown menu on the checkout page does not respond to selections. Although it is possible to select an option, only the default option is actually saved.

    WP 7.0.1
    WooCommerce 10.9.4
    WooCommerce Checkout Manager 7.9.5
    Classic checkout: ([woocommerce_checkout])

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    2 months, 1 week ago

    @propletenec Hi mate,

    Could you please clarify whether this issue occurs in the plugin settings (WordPress admin /wp-admin/admin.php?page=wc-settings&tab=wooccm) or on the frontend checkout page?

    Best regards, Quadlayers Support Team.

    Thread Starter propletenec

    (@propletenec)

    2 months, 1 week ago

    Yes, this issue occurs in the plugin settings. You can’t change anything there, or rather, you can’t confirm any changes.

    But the problem with the drop-down menu is on the checkout page.

    Thanks

    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    2 months ago

    @propletenec Hi mate,

    Could you please check if there are any errors or warnings appearing in your browser’s developer console (press F12 or right-click > Inspect > go to the Console tab) while making changes in the settings or on the checkout page?

    If you see any red error there, please share a screenshot with us (you can use a tool like snipboard.io).

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)

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