Viewing 8 replies - 1 through 8 (of 8 total)
  • Try checking your site’s error logs for a more specific error message. Error 500 is too generic to be of any real use., Your hosts should be able to help you in accessing your site’s error logs.

    Thread Starter tektonia

    (@tektonia)

    Hi Esmi, I just spoke with the hosting team and it seems that error logging wasn’t set up for the domain site. Eugh!

    Any ideas? I will be very grateful πŸ™

    Try:
    – switching to the default theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    resetting the plugins folder by FTP or phpMyAdmin.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    – running the upgrade manually via wp-admin/upgrade.php

    Thread Starter tektonia

    (@tektonia)

    Thank you, I’ll do that now. I really appreciate your help.

    Thread Starter tektonia

    (@tektonia)

    I just want to let you know that the full manual reinstall fixed it!

    I had to make a few more adjustments (e.g. config file and changing some other files) but we are back in business – pretty much.

    Thank you for your help! You are worth your weight in gold.

    Kindest,

    Dan.

    Thread Starter tektonia

    (@tektonia)

    Aaargh… I need to test your brain one last time.

    I got back into dashboard and all seemed fine, but the permalinks were linking my menu tabs back to other domain (remember this site is set in a subfolder of another domain’s root).

    So I went into permalinks and clicked ‘default’ and save. It died again, not as bad as before, but now I can only get the 500 server error message again (not useful).

    I’m happy to reinstall again via FTP as I know that worked… however, what file would I need to adjust the code in before reinstalling the WP files? I assume it must be a file in the WP Content folder as that was the ONLY folder I left on the server before merging across the newly downloaded copy.

    Thank you for your help and advice again!

    Glad I could help πŸ™‚

    Thread Starter tektonia

    (@tektonia)

    I also just realised I copied the old config file so it’s possible some code in that is remembering the permalink setting of ‘custom’. Sussing that out now. I need a frakking holiday!

Viewing 8 replies - 1 through 8 (of 8 total)

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