Hi there, Damien!
My name is Kamil, I’m from the Tidio technical support, and I’ll gladly help you with your inquiry 🙂
Currently, we do not have a possibility to change the font as we’re using predefined fonts that can’t be changed.
I’ll forward your feedback to our Product Team as something they might consider in the future 🙂
Feel free to reach out to us in case of any further questions!
Hi Kamil,
I saw that the topic of fonts was raised already a year ago with the same answer and to this day nothing has changed.
After all, it is logical that people want to use font style the same as on their website. Methinks this should be your priority to implement. Many people including me will reject your software for this reason.
Thank you,
Damian
Hey Damian, I understand that changing the font might be vital for you and many others.
We take into consideration all suggestions our customers make.
The features are released based on the number of specific requests, meaning the more people request a feature, the more likely our Product Team will prioritise it first 🙂
Have a great day, and feel free to reach out to us in case of any further questions!
